U.S. Bank, New Mark Sun Fresh
|
935 client reviews
| |
| Name: | U.S. Bank |
| Concentration: | All Other Specialization > 1 Billion |
| Established: | 1863-07-13 |
| FDIC Insurance: | 1934-01-01 |
| Holden By: | U S Bcorp |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2593, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $530,496,718,000 |
| Total Deposits: | $426,766,411,000 |
| Total Equity Capital: | $52,308,073,000 |
| Total Domestic Office Deposits: | $401,601,990,000 |
| Net Income: | $3,403,437,000 |
| Quarterly Net Income: | $1,616,461,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 9% |
| Quarterly Return on Equity: | 12% |
| More... | |
Client Review
935 client reviews of U.S. Bank scored 2.5 out of 5.
Small business owner
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by jpmedia, Jan. 09, 2021
The staff seem to be very friendly and wanting to help.
the hours opened are still minimum and not as consistent as a business should be.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, 39th And Salmon Branch at Portland, OR
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Time Other Servicesby jpmedia, Jan. 09, 2021
The staff seem to be very friendly and wanting to help.
the hours opened are still minimum and not as consistent as a business should be.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, 39th And Salmon Branch at Portland, OR
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Hardworking Mike
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Hasmikh, Sep. 26, 2020
What a bright individual! He helped us quickly onto account opening, pin set up and much more and did it with kind, smiley face. Very professional, alert, great attitude. Mike is definately a great assset for the bank. Intelligent, prompt, sweet and knows his stuff. I would recommend him to be promoted!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Sherman Oaks Ralphs Branch at Van Nuys, CA
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Hasmikh, Sep. 26, 2020
What a bright individual! He helped us quickly onto account opening, pin set up and much more and did it with kind, smiley face. Very professional, alert, great attitude. Mike is definately a great assset for the bank. Intelligent, prompt, sweet and knows his stuff. I would recommend him to be promoted!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Sherman Oaks Ralphs Branch at Van Nuys, CA
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Branch Needs customer service training
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Anne1, Aug. 31, 2020
Needed a wire transfer. Called and was told I needed to be there by 1 o’clock. Arrived far earlier and was told their “person” didn’t have time to do one today and I needed to schedule an appointment the following week. After 52 years with the bank I have seen it go from great customer service and genuine care for their customers to this. Have been in this branch 4-5 times and it is always the same. Rude people at this branch who don’t seem to be able to smile, having stood in line for almost 15 minutes with incredibly slow service . And since a wire transfer doesn’t take but maybe 10 minutes max I don’t understand why one has to schedule an appointment when employees sit around at their desks talking on phones, and tellers get no backup at the lunch hour. I guess we are being groomed for AI banking. As for me and my 7 children business and grandchildren accounts we will find a credit union that still cares about people!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, 185th And Sunset Branch at Hillsboro, OR
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Anne1, Aug. 31, 2020
Needed a wire transfer. Called and was told I needed to be there by 1 o’clock. Arrived far earlier and was told their “person” didn’t have time to do one today and I needed to schedule an appointment the following week. After 52 years with the bank I have seen it go from great customer service and genuine care for their customers to this. Have been in this branch 4-5 times and it is always the same. Rude people at this branch who don’t seem to be able to smile, having stood in line for almost 15 minutes with incredibly slow service . And since a wire transfer doesn’t take but maybe 10 minutes max I don’t understand why one has to schedule an appointment when employees sit around at their desks talking on phones, and tellers get no backup at the lunch hour. I guess we are being groomed for AI banking. As for me and my 7 children business and grandchildren accounts we will find a credit union that still cares about people!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, 185th And Sunset Branch at Hillsboro, OR
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Banks Nearby
Central Bank of the Midwest, Kansas City North Branch (0.9 miles)
Full Service Brick and Mortar Office
9591 North Mcgee Street
Kansas City, MO 64155
Full Service Brick and Mortar Office
9591 North Mcgee Street
Kansas City, MO 64155
Capitol Federal Savings Bank, North Oak Branch (1.1 miles)
Full Service Retail Office
393 Ne 94th St
Kansas City, MO 64179
Full Service Retail Office
393 Ne 94th St
Kansas City, MO 64179
Arvest Bank, Kansas City Branch (1.3 miles)
Full Service Brick and Mortar Office
9221 North Oak Trafficway
Kansas City, MO 64155
Full Service Brick and Mortar Office
9221 North Oak Trafficway
Kansas City, MO 64155
North American Savings Bank, F.S.B., North Oak Trafficway Branch (2.2 miles)
Full Service Brick and Mortar Office
8501 North Oak Trafficway
Kansas City, MO 64119
Full Service Brick and Mortar Office
8501 North Oak Trafficway
Kansas City, MO 64119
Citizens Bank and Trust Company, Oak Barry Center Branch (2.2 miles)
Full Service Brick and Mortar Office
8405 North Oak Trafficway
Kansas City, MO 64155
Full Service Brick and Mortar Office
8405 North Oak Trafficway
Kansas City, MO 64155