U.S. Bank, Geneva Branch

Name:U.S. Bank, Geneva Branch
Full Service Brick and Mortar Office
Review:941 client reviews
Location:191 East Main Street
Geneva, OH 44041

Ashtabula County
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Phone:440-466-4691
FDIC Cert:#6548
Established:1964-04-13


The Bank

Name:U.S. Bank
Concentration:All Other Specialization > 1 Billion
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U S Bcorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2352, view all, view on map
Website:www.usbank.com
Total Assets:$542,566,283,000
Total Deposits:$444,618,948,000
Total Equity Capital:$50,522,081,000
Total Domestic Office Deposits:$425,355,840,000
Net Income:$2,305,481,000
Quarterly Net Income:$2,305,481,000
Return on Assets:2%
Quarterly Return on Assets:2%
Return on Equity:18%
Quarterly Return on Equity:18%
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Client Review

941 client reviews of U.S. Bank scored 2.5 out of 5.

Very Satisfied!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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Other Services
by LKGENEVAGAL, Jul. 09, 2021

I have banked here at this building in Lake Geneva for 46 years. We have never been treated with anything but the utmost kindness and respect whether doing day-to-day banking or securing a loan. My children had their little savings accounts here when they were learning about money and they were escorted into the huge vault that they had always wanted to see. I appreciate this bank for its service, and the access to so many branches in other areas of the country.
Thanks US Bank for years of dedication to your customers!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Lake Geneva Branch at Lake Geneva, WI
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MY NEW BANK
Overall Rating
Office Environment & Staff
Waiting Time
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by Gimletman, Jun. 30, 2021

Moved to new bank in my area. Wife already banks there. She was very pleased with the bank. My experiences with this branch are very positive from setting up new accounts to the friendly and helpful staff. Thumbs UP

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Highlands Branch at Louisville, KY
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Pleasanton Branch
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
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by PTownResident, Apr. 27, 2021

I have approximately $60,000 in my savings account at US Bank.  I had the understanding that I was signed up for overdraft protection on my checking account to automatically pull from my savings account.  As it turns out, I did have the overdraft protection, but they charged me $36 every time I went negative.  Over a 2 week period, I was charged $684 in fees alone.  I was not notified at the time that I was overdrafting.  Long story short, they would only refund me $216 of the $684 in fees.  This happened at the US Bank at 749 Main Street, Pleasanton, California.  The bank manager is Anthony Jones.  He was NOT helpful at all.  Let’s just say that I am in the process of closing all my accounts with US Bank (a total of $200,000 in savings accounts!) and moving to Union Bank.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Pleasanton Main Branch at Pleasanton, CA
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