Home > Ohio Banks > Middlefield Banks > U.S. Bank Middlefield > U.S. Bank, Middlefield Giant Eagle Branch
U.S. Bank, Middlefield Giant Eagle Branch
|
900 client reviews
| |
| Name: | U.S. Bank |
| Concentration: | All Other Specialization > 1 Billion |
| Established: | 1863-07-13 |
| FDIC Insurance: | 1934-01-01 |
| Holden By: | U.S. Bancorp |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 3122, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $456,011,031,000 |
| Total Deposits: | $342,906,860,000 |
| Total Equity Capital: | $47,078,168,000 |
| Total Domestic Office Deposits: | $314,051,166,000 |
| Net Income: | $5,286,185,000 |
| Quarterly Net Income: | $1,830,788,000 |
| Return on Assets: | 2% |
| Quarterly Return on Assets: | 2% |
| Return on Equity: | 15% |
| Quarterly Return on Equity: | 16% |
| More... | |
Client Review
900 client reviews of U.S. Bank scored 2.5 out of 5.
Thank you for years of service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by Dietrich37, Nov. 05, 2018
my parents have been using this location for banking for 75 years.Even with the transitions over the years from the original Cedarburg State bank, we have been very happy with all the people who have worked there.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Cedarburg Branch at Cedarburg, WI
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Timeby Dietrich37, Nov. 05, 2018
my parents have been using this location for banking for 75 years.Even with the transitions over the years from the original Cedarburg State bank, we have been very happy with all the people who have worked there.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Cedarburg Branch at Cedarburg, WI
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Ms.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by RuthW, Sep. 22, 2018
I have always been treated courteously and promptly. Recently I came for help in notarizing a complicated series of legal documents. Dakota was very helpful in assisting me for the time consuming completion of these even though I came late in the day.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Southeast Branch at Des Moines, IA
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby RuthW, Sep. 22, 2018
I have always been treated courteously and promptly. Recently I came for help in notarizing a complicated series of legal documents. Dakota was very helpful in assisting me for the time consuming completion of these even though I came late in the day.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Southeast Branch at Des Moines, IA
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Branch Mgr is inept & thinks she knows it all
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Tomn7739, Aug. 04, 2018
Had issues and tried to call the Countryside branch and just received recording over 3 consecutive days saying all people are busy and to leave a message. On 3rd day I went to the branch and was waited on by branch mgr, Monica, and told her about the phones and she replied that they have had other people mention about the phones but seemed indifferent if they would be looked at or fixed. Then she gave me incorrect information regarding an RMD for a retirement account and when I disagreed, she insisted she was correct until she called the IRA dept and they said I was correct. She merely tried to brush me off with wrong information that could have been a disaster with penalties from the IRS next year, if I did not prove she was wrong with her IRA dept and finally get it straightened out. The worst thing is that she says things that are wrong and tells you she is right when you tell her that it is incorrect - like US Bank combines Retirement RMD withdrawals from multiple accounts and issues one check for the combined amount. I told her that retirement account annual RMD withdrawals must be transacted separately and cannot be combined into one check per IRS requirements. She still disagreed until calling her IRS dept. This is beyond being just a mistake because she also interupts you and thinks she knows it all.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had >10 banks before.
* this review was made on U.S. Bank, Countryside Branch at La Grange, IL
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Tomn7739, Aug. 04, 2018
Had issues and tried to call the Countryside branch and just received recording over 3 consecutive days saying all people are busy and to leave a message. On 3rd day I went to the branch and was waited on by branch mgr, Monica, and told her about the phones and she replied that they have had other people mention about the phones but seemed indifferent if they would be looked at or fixed. Then she gave me incorrect information regarding an RMD for a retirement account and when I disagreed, she insisted she was correct until she called the IRA dept and they said I was correct. She merely tried to brush me off with wrong information that could have been a disaster with penalties from the IRS next year, if I did not prove she was wrong with her IRA dept and finally get it straightened out. The worst thing is that she says things that are wrong and tells you she is right when you tell her that it is incorrect - like US Bank combines Retirement RMD withdrawals from multiple accounts and issues one check for the combined amount. I told her that retirement account annual RMD withdrawals must be transacted separately and cannot be combined into one check per IRS requirements. She still disagreed until calling her IRS dept. This is beyond being just a mistake because she also interupts you and thinks she knows it all.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had >10 banks before.
* this review was made on U.S. Bank, Countryside Branch at La Grange, IL
Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by jrp1971 2018-10-27 13:39:51
If you knew that information already then why were you arguing with her anyways??
Banks Nearby
The Middlefield Banking Company, West Branch (0.1 miles)
Full Service Brick and Mortar Office
15545 West High Street
Middlefield, OH 44062
Full Service Brick and Mortar Office
15545 West High Street
Middlefield, OH 44062
The Huntington National Bank, Middlefield Giant Eagle Branch (0.3 miles)
Full Service Retail Office
15400 West High Street
Middlefield, OH 44062
Full Service Retail Office
15400 West High Street
Middlefield, OH 44062
The Huntington National Bank, Middlefield Branch (0.6 miles)
Full Service Brick and Mortar Office
14849 North State Avenue
Middlefield, OH 44062
Full Service Brick and Mortar Office
14849 North State Avenue
Middlefield, OH 44062
The Middlefield Banking Company (0.7 miles)
Full Service Brick and Mortar Office
15985 East High Street
Middlefield, OH 44062
Full Service Brick and Mortar Office
15985 East High Street
Middlefield, OH 44062
The Huntington National Bank, Burton City Branch (3.2 miles)
Full Service Brick and Mortar Office
14522 North Cheshire Street
Burton, OH 44021
Full Service Brick and Mortar Office
14522 North Cheshire Street
Burton, OH 44021