U.S. Bank, Carmel Valley Branch

Name:U.S. Bank, Carmel Valley Branch
Full Service Brick and Mortar Office
Review:908 client reviews
Location:11988 El Camino Real, Suite 100
San Diego, CA 92130

San Diego County
View Other Branches
 
Phone:858-523-4200
Office Hours:Mon: 9:00 am to 6:00 pm
Tue: 9:00 am to 6:00 pm
Wed: 9:00 am to 6:00 pm
Thur: 9:00 am to 6:00 pm
Fri: 9:00 am to 6:00 pm
Sat: Closed
Sun: Closed
FDIC Cert:#6548
Established:2000-09-26


The Bank

Name:U.S. Bank
Concentration:All Other Specialization > 1 Billion
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U.S. Bancorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3023, view all, view on map
Website:www.usbank.com
Total Assets:$467,322,170,000
Total Deposits:$359,151,957,000
Total Equity Capital:$48,280,440,000
Total Domestic Office Deposits:$332,018,368,000
Net Income:$1,698,967,000
Quarterly Net Income:$1,698,967,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:14%
Quarterly Return on Equity:14%
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Client Review

908 client reviews of U.S. Bank scored 2.5 out of 5.

Branch Manager, Ali very poor service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by disappointed200, Sep. 20, 2012

I have both business and personal checking accounts at US bank. As a good customer, I would expect reasonable service which I had with the previous branch manager, Shashi. I hadnt yet met the new branch manager until I had an issue with my business account and could not get the branch manager to return my phone calls. I left work early to go to the bank in person and the teller asked me if I could wait to speak with me. After an hour of waiting, the teller came out and said that he was busy with a phone call and he would call me. I insisted I would wait but they said he would not have time to meet with me to discuss my business banking issues. It felt very intentional, he never called after i wasted my time.  

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Carmel Valley Branch at San Diego, CA
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