U.S. Bank, 122nd Avenue Safeway Branch

Name:U.S. Bank, 122nd Avenue Safeway Branch
Full Service Retail Office
Review:935 client reviews
Location:3527 Se 122nd Avenue
Portland, OR 97236

Multnomah County
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Phone:503-762-3115
FDIC Cert:#6548
Established:2009-09-14


The Bank

Name:U.S. Bank
Concentration:All Other Specialization > 1 Billion
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U S Bcorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2593, view all, view on map
Website:www.usbank.com
Total Assets:$530,496,718,000
Total Deposits:$426,766,411,000
Total Equity Capital:$52,308,073,000
Total Domestic Office Deposits:$401,601,990,000
Net Income:$3,403,437,000
Quarterly Net Income:$1,616,461,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:12%
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Client Review

935 client reviews of U.S. Bank scored 2.5 out of 5.

Small business owner
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by jpmedia, Jan. 09, 2021

The staff seem to be very friendly and wanting to help.
the hours opened are still minimum and not as consistent as a business should be.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, 39th And Salmon Branch at Portland, OR
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Hardworking Mike
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Hasmikh, Sep. 26, 2020

What a bright individual! He helped us quickly onto account opening, pin set up and much more and did it with kind, smiley face. Very professional, alert, great attitude. Mike is definately a great assset for the bank. Intelligent, prompt, sweet and knows his stuff. I would recommend him to be promoted!

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Sherman Oaks Ralphs Branch at Van Nuys, CA
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Branch Needs customer service training
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Anne1, Aug. 31, 2020

Needed a wire transfer. Called and was told I needed to be there by 1 o’clock. Arrived far earlier and was told their “person” didn’t have time to do one today and I needed to schedule an appointment the following week. After 52 years with the bank I have seen it go from great customer service and genuine care for their customers to this. Have been in this branch 4-5 times and it is always the same. Rude people at this branch who don’t seem to be able to smile, having stood in line for almost 15 minutes with incredibly slow service . And since a wire transfer doesn’t take but maybe 10 minutes max I don’t understand why one has to schedule an appointment when employees sit around at their desks talking on phones, and tellers get no backup at the lunch hour.  I guess we are being groomed for AI banking.  As for me and my 7 children business and grandchildren accounts  we will find a credit union that still cares about people!  

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, 185th And Sunset Branch at Hillsboro, OR
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