U.S. Bank, Suburban Byerly's Branch

Name:U.S. Bank, Suburban Byerly's Branch
Full Service Retail Office
Review:811 client reviews
Location:1959 Suburban Avenue
Saint Paul, MN 55119

Ramsey County
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Phone:651-702-5577
Office Hours:Mon: 9:00 am to 7:00 pm
Tue: 9:00 am to 7:00 pm
Wed: 9:00 am to 7:00 pm
Thur: 9:00 am to 7:00 pm
Fri: 9:00 am to 7:00 pm
Sat: 9:00 am to 6:00 pm
Sun: 11:00 am to 4:00 pm
Branch Deposit:$11,112,000
FDIC Cert:#6548
Established:1993-10-08


The Bank

Name:U.S. Bank
Concentration:Commercial Lending Specialization
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U.S. Bancorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3222, view all, view on map
Website:http://www.usbank.com
Total Assets:$433,462,707,000
Total Deposits:$327,848,275,000
Total Equity Capital:$44,334,478,000
Total Domestic Office Deposits:$298,344,516,000
Net Income:$2,782,662,000
Quarterly Net Income:$1,461,885,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:13%
Quarterly Return on Equity:13%
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Client Review

811 client reviews of U.S. Bank scored 2.5 out of 5.

Drive through service
Overall Rating
Office Environment & Staff
Waiting Time
by MsSB, Sep. 23, 2016

I recently went through the drive through and the service agent, mistakenly did not provide the payment to the correct accounts.  I provided two checks and clearly wrote the different account number only to realize that she had totaled both checks and applies to only one account. I had to call the customer service number to correct this. Perhaps the focus should not be on upselling additional services, but getting service correct the first time. Everytime I visit this branch the agent is more focused on selling me more.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Kenwood Branch at Cincinnati, OH
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Great Customer Service with Drive Up or Telephone
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by methom, Sep. 12, 2016

Live close to this location and they have always been very accommodating to my needs, and very friendly drive up personnel and very kind to my puppy at drive up with a doggie biscuit each time!  Thank you!!

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Columbia-Business Loop at Columbia, MO
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Fast & Friendly every time!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by KKWACA, Aug. 17, 2016

So far, every time I have needed anything I have gotten great service and no superfluous charges like some other banks (I get military discounts for my veteran status so no monthly account fees or anything) and I appreciate that since I have no local credit union for my usual banking needs (that I use online) so when I moved from CA to WA I needed a local bank and U.S. bank has been reliable and useful for me with no downside thus far.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
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2 comments. Add a comment

by arielysf 2016-08-22 08:31:33
cool!!!
by cooperbaby 2016-08-29 14:38:34
the thing that i dont like about usbank is that you can use overdraft at the atm but only a few bucks and then it costs just as much for a fee and then $25 a week until paid. i paid $86 to borrow $46 and i asked to raise the limit and i was told there is no body to talk to about it.

All Reviews...

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