U.S. Bank, Mentor East Branch

Name:U.S. Bank, Mentor East Branch
Full Service Brick and Mortar Office
Review:643 client reviews
Location:9572 Mentor Avenue
Mentor, OH 44060

Lake County
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Phone:440-352-8363
Office Hours:Mon: 9:00 am to 5:00 pm
Tue: 9:00 am to 5:00 pm
Wed: 9:00 am to 5:00 pm
Thur: 9:00 am to 5:00 pm
Fri: 9:00 am to 6:00 pm
Sat: 9:00 am to 1:00 pm
Sun: Closed
Drive-up Hours:Mon: 9:00 am to 5:00 pm
Tue: 9:00 am to 5:00 pm
Wed: 9:00 am to 5:00 pm
Thur: 9:00 am to 5:00 pm
Fri: 9:00 am to 6:00 pm
Sat: 9:00 am to 1:00 pm
Branch Deposit:$34,682,000
FDIC Cert:#6548
Established:1979-05-03


The Bank

Name:U.S. Bank
Concentration:Commercial Lending Specialization
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U.S. Bancorp
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3239, view all, view on map
Website:http://www.usbank.com
Total Assets:$384,193,608,000
Total Deposits:$286,193,358,000
Total Equity Capital:$40,443,727,000
Total Domestic Office Deposits:$263,661,347,000
Net Income:$2,713,960,000
Quarterly Net Income:$1,434,795,000
Return on Assets:1%
Quarterly Return on Assets:2%
Return on Equity:14%
Quarterly Return on Equity:14%
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Client Review

643 client reviews of U.S. Bank scored 2.5 out of 5.

US BANK MENTOR OH.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ablessedlady, Nov. 07, 2014

I have been using this as my home branch for about 20 years. I have to commend the tellers past, (that I remember), and the current tellers Jennifer who has been there since at least 2004, maybe before. I have gotten to know Jennifer, my being a customer who has had usual bank visit business and also have had to ask for assitance since my disability that happened in 2005 and affected my abilities in handling my own banking in person for a few years after.Jennifer has always been kind, helpful, and knew answers to any questions I asked.
Last few years have had the pleasure of dealing at times with the other 2 Tellers, Tuula and Paublo. They are always friendly and have a "I care" attitude.
I like the tellers, the hours, and the ease of getting quick service.


* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Mentor East Branch at Mentor, OH
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