U.S. Bank, Smithfield Branch

Name:U.S. Bank, Smithfield Branch
Full Service Brick and Mortar Office
Review:872 client reviews
Location:1210 Main Street
Smithfield, OH 43948

Jefferson County
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Phone:740-733-7400
Branch Deposit:$15,321,000
FDIC Cert:#6548
Established:1956-01-03


The Bank

Name:U.S. Bank
Concentration:All Other Specialization > 1 Billion
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U.S. Bancorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3216, view all, view on map
Website:http://www.usbank.com
Total Assets:$442,985,106,000
Total Deposits:$346,548,026,000
Total Equity Capital:$46,089,475,000
Total Domestic Office Deposits:$320,409,722,000
Net Income:$1,362,018,000
Quarterly Net Income:$1,362,018,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:12%
Quarterly Return on Equity:12%
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Client Review

872 client reviews of U.S. Bank scored 2.5 out of 5.

Wonderful experience working with them
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Debmeistertoo, Jun. 21, 2017

I recently had the unfortunate experience of being scammed and my checking account and 2 credit cards compromised. I went into this branch to open new accounts and had the great pleasure of working with Thad. He was very personable and professional and, I found my self laughing with him. He made the whole experience bearable. Even dealing with the fraud department was very quick and helpful. Everyone I had contact with throughout this whole ordeal were professional and apologetic about the circumstances. I have been banking with US Bank for the past 12 years and this branch by far has been the most impressive. US Bank does a great job of finding the right people to work there. I will definitely be telling friends and strangers about the great service I received during a most stressful time. If it had to happen, I'm glad that US Bank was there to help me.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Mid Rivers Schnucks Branch at Saint Peters, MO
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Zoo Keeper
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
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by DCSKCS, Jun. 20, 2017

I just wanted to tell you want a great customer experience I had with Fallynn Winters. She was very helpful and just a pleasure to work with. Its rare that employees these days show they really care about their customers, but she does. Thanks for the great customer service!!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Great Falls West Branch at Great Falls, MT
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Zeno Birkner
Overall Rating
Office Environment & Staff
Waiting Time
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by Zman, Jun. 19, 2017

Had a couple items to take care of. The person who assisted was Jorge Valesquez and I feel he went above and beyond in helping me.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Sycamore Plaza Branch at Albuquerque, NM
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All Reviews...

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