U.S. Bank, Riverpoint Walmart Branch

Name:U.S. Bank, Riverpoint Walmart Branch
Full Service Retail Office
Review:642 client reviews
Location:755 Riverpoint Court
West Sacramento, CA 95605

Yolo County
View Other Branches
 
Phone:916-376-0537
Branch Deposit:$1,811,000
FDIC Cert:#6548
Established:2012-10-01


The Bank

Name:U.S. Bank
Concentration:Commercial Lending Specialization
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U.S. Bancorp
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3239, view all, view on map
Website:http://www.usbank.com
Total Assets:$384,193,608,000
Total Deposits:$286,193,358,000
Total Equity Capital:$40,443,727,000
Total Domestic Office Deposits:$263,661,347,000
Net Income:$2,713,960,000
Quarterly Net Income:$1,434,795,000
Return on Assets:1%
Quarterly Return on Assets:2%
Return on Equity:14%
Quarterly Return on Equity:14%
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Client Review

642 client reviews of U.S. Bank scored 2.5 out of 5.

customer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Chantal, Nov. 19, 2014

I have had numerous issues with my online banking and being locked out.  I have called the online number and then went to the bank.  It is still not resolved.  I also am trying to call my bank and only get a recording.  Why don't people answer the phone? Where are the old days when you spoke to a person and not listened to a recording tell you no one is available on this line?!  I have waited a long time in line often with only one teller working inside and one for drive thru.  No good business.  You are supposed to make life easier not stressful with your customers.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Olathe Branch at Olathe, KS
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Incompetence
Overall Rating
by pele, Nov. 19, 2014

I am the executor and trustee of my cousins estate. I went into the Bank to close out any accounts my cousin my have had.  He had an equity line of credit available but never activated it.  I tallked to the banker showed all the documents and she assured me he had nothing open and she aoted this so there could be noe fraud using his information.  Now two over two weeks later we receive a 25 dollar bill for keeping his account open after I shut it down.  The Carla in their customer service was no help she just said we have to pay it even though I informed her my cousion dosent exist and I closed it before the billing cycle. I am now talking to my dad who ran the FDIC in Wis. on how to get this bank to do their jobs correctly..

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Naperville Caputo's Fresh Markets at Naperville, IL
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Client
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by nineywise, Nov. 16, 2014

As the treasurer for a local non-profit concern, I was introduced to US Bank and this location several years ago. The majority of my visits (weekly) are to make deposits, however I have established a very favorable credit card with this bank .  Their service is extraordinary, their hours leave nothing to be desired and the variety of services offered is vast.  I highly recommend US Bank.   

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Murrieta & Winchester Vons Branch at Murrieta, CA
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All Reviews...

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