U.S. Bank, Millertown Pike Food City Branch

Name:U.S. Bank, Millertown Pike Food City Branch
Full Service Retail Office
Review:686 client reviews
Location:2712 Loves Creek Road
Knoxville, TN 37924

Knox County
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Phone:865-673-4995
Branch Deposit:$408,000
FDIC Cert:#6548
Established:2013-04-15


The Bank

Name:U.S. Bank
Concentration:All Other Specialization > 1 Billion
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U.S. Bancorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3239, view all, view on map
Website:http://www.usbank.com
Total Assets:$398,978,359,000
Total Deposits:$294,158,985,000
Total Equity Capital:$40,540,868,000
Total Domestic Office Deposits:$263,562,953,000
Net Income:$5,534,970,000
Quarterly Net Income:$1,414,640,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:14%
Quarterly Return on Equity:14%
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Client Review

686 client reviews of U.S. Bank scored 2.5 out of 5.

Capital Home Services, Inc/Joy Lutz
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by joylutz, Mar. 30, 2015

I have had nothing but a great response from all staff at U.S. Bank.  I enjoy the small bank atmosphere, know all the staff there.  They are always very helpful in setting up accounts, no waiting time, efficient all the way around.  I and partners will be opening up another business acct. tomorrow - love the service.  So glad I have both my business and personal accounts with them - recommend this bank to everyone I talk with.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Woodland Branch at Woodland, CA
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US Bank Commits Fraud and won't fess up to the problem
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by pissedoffUSBANKuser, Mar. 30, 2015

I deposited my pay check as usual and they bounced it saying insufficient funds.  My employer told me they cashed the check.  When I called the toll free customer service number, I got three different answers from three different reps.  They told me to call the bank manager.  Who by the way did the original deposit.  When we talked to Jennifer at the Tallmadge branch she said she would check into it and call back.  She never called me back.  I called another branch and spoke to their manager, she directed me to some other department.  I actually thought I was getting somewhere.  When I called the new number the rep, Tiarra, was the rudest person I have ever spoken with treated me like I was a criminal.  I have been with my employer for 20 years and with US bank since 2006.  I have never had a problem until recently.  I have now been told have had a fraud case opened on my account and I have to wait 7 days for my money to be deposited. I have 4 accounts with this bank and will be changing banks as soon as I get my money back.  How will I buy groceries, gas, pay my bills that are due?  Bogus bank.  Don't let your worst enemy use this bank. We are a one income family since my spouse lost their job.  Beyond ridiculous and no one wants to help.  I called corporate and never got a call back from them either.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Tallmadge Acme Branch at Tallmadge, OH
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completely satisfied with us bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by happydog, Mar. 29, 2015

I have banked with US Bank for 10+ years and love the service, & conveniences that they give. The branch that is open in stores has amazing hours, and is always convenient for me. Their staff is always friendly to me and recalls me by name. My wait is never too long and if I have to wait, its just because Im not their only customer which is a good thing!!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Hayden Lake Albertsons Branch at Hayden, ID
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All Reviews...

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