Wells Fargo Bank, Murphy Branch

Name:Wells Fargo Bank, Murphy Branch
Full Service Brick and Mortar Office
Review:853 client reviews
Location:154 West Fm 544
Plano, TX 75094

Collin County
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FDIC Cert:#3511

The Bank

Name:Wells Fargo Bank
Concentration:All Other Specialization > 1 Billion
FDIC Insurance:1934-01-01
Holden By:Wells Fargo&Company
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:5037, view all, view on map
Total Assets:$1,773,157,000,000
Total Deposits:$1,491,707,000,000
Total Equity Capital:$171,094,000,000
Total Domestic Office Deposits:$1,463,374,000,000
Net Income:$4,473,000,000
Quarterly Net Income:$4,473,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:10%
Quarterly Return on Equity:10%

Client Review

853 client reviews of Wells Fargo Bank scored 2 out of 5.

Banker Daisy sent call to manager
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by yourconsumerbest, Mar. 15, 2013

Consumer/Customer wanted to know if they would have to write to corporate if they were not able to come in. This could be due to any personal reason such a medical or religion practices .It is a legitimize question. Daisy, banker, after being asked this question instantly transferred the next call she received to her manager instead dealing with consumer directly. She opened the customer's account making this very unprofessional and setting a bad impression. Lacks basic courtesy for consumer and respect needed to work in this business. Did not ask consumer first if she wanted to speak to manager. Not professional. Avoid this branch! They ask you with a forced smile if you are 100 percent satisfied but their employees need to take a good honest look (reassess their own dealings and be fair) at their actions and attitude first. Don't work in consumer service industry if you are going to retaliate and have a bad attitude!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Murphy Branch at Plano, TX
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