Wells Fargo Bank, MURPHY BRANCH
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| Name: | Wells Fargo Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 01/01/1870 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | WELLS FARGO&COMPANY |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4350, view all, view on map |
| Website: | www.wellsfargo.com |
| Total Assets: | $1,733,244,000,000 |
| Total Deposits: | $1,416,886,000,000 |
| Total Equity Capital: | $162,969,000,000 |
| Total Domestic Office Deposits: | $1,392,417,000,000 |
| Net Income: | $21,994,000,000 |
| Quarterly Net Income: | $3,956,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 14% |
| Quarterly Return on Equity: | 10% |
| More... | |
Client Review
862 client reviews of Wells Fargo Bank scored 2 out of 5.
Banker Daisy sent call to manager
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by yourconsumerbest, Mar. 15, 2013
Consumer/Customer wanted to know if they would have to write to corporate if they were not able to come in. This could be due to any personal reason such a medical or religion practices .It is a legitimize question. Daisy, banker, after being asked this question instantly transferred the next call she received to her manager instead dealing with consumer directly. She opened the customer's account making this very unprofessional and setting a bad impression. Lacks basic courtesy for consumer and respect needed to work in this business. Did not ask consumer first if she wanted to speak to manager. Not professional. Avoid this branch! They ask you with a forced smile if you are 100 percent satisfied but their employees need to take a good honest look (reassess their own dealings and be fair) at their actions and attitude first. Don't work in consumer service industry if you are going to retaliate and have a bad attitude!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Murphy Branch at Plano, TX
0 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby yourconsumerbest, Mar. 15, 2013
Consumer/Customer wanted to know if they would have to write to corporate if they were not able to come in. This could be due to any personal reason such a medical or religion practices .It is a legitimize question. Daisy, banker, after being asked this question instantly transferred the next call she received to her manager instead dealing with consumer directly. She opened the customer's account making this very unprofessional and setting a bad impression. Lacks basic courtesy for consumer and respect needed to work in this business. Did not ask consumer first if she wanted to speak to manager. Not professional. Avoid this branch! They ask you with a forced smile if you are 100 percent satisfied but their employees need to take a good honest look (reassess their own dealings and be fair) at their actions and attitude first. Don't work in consumer service industry if you are going to retaliate and have a bad attitude!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Murphy Branch at Plano, TX
0 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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