Home > Texas Banks > Plano Banks > Woodforest National Bank Plano > Woodforest National Bank, Murphy Market Branch
Woodforest National Bank, Murphy Market Branch
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110 client reviews
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| Name: | Woodforest National Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 1980-09-05 |
| FDIC Insurance: | 1980-09-05 |
| Holden By: | Woodforest Finl Group Employee |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 770, view all, view on map |
| Website: | www.woodforest.com |
| Total Assets: | $9,792,477,000 |
| Total Deposits: | $9,142,154,000 |
| Total Equity Capital: | $614,606,000 |
| Total Domestic Office Deposits: | $9,142,154,000 |
| Net Income: | $46,220,000 |
| Quarterly Net Income: | $46,220,000 |
| Return on Assets: | 2% |
| Quarterly Return on Assets: | 2% |
| Return on Equity: | 29% |
| Quarterly Return on Equity: | 29% |
| More... | |
Client Review
110 client reviews of Woodforest National Bank scored 3.5 out of 5.
Handling of Deceased Relative's Accounts
Overall Rating
Office Environment & Staff
Waiting Time
by NoMoreWoodforest, May. 18, 2021
My wife was appointed independent executor by Montgomery County courthouse for her deceased brother's estate. She obtained her letter of independent administration from same court. She previously called Woodforest Bank in Willis to ascertain the procedure to close her brother's accounts, she was told to simply bring in the court documents and it could be accomplished upon that visit. It is an hour and a half drive from our home to Woodforest Bank. We appeared at bank and presented them the correct court documents and were denied access to her deceased brother's account. She was told that the Woodforest legal group would have to review the documents and that we would be notified when to return. Why didn't they inform us of this policy, we wasted a trip to Willis. It was not a good day being treated like this, we will certainly NEVER use or recommend Woodforest Bank.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Woodforest National Bank, 0307 Willis Plaza Branch at Willis, TX
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Overall Rating Office Environment & Staff Waiting Timeby NoMoreWoodforest, May. 18, 2021
My wife was appointed independent executor by Montgomery County courthouse for her deceased brother's estate. She obtained her letter of independent administration from same court. She previously called Woodforest Bank in Willis to ascertain the procedure to close her brother's accounts, she was told to simply bring in the court documents and it could be accomplished upon that visit. It is an hour and a half drive from our home to Woodforest Bank. We appeared at bank and presented them the correct court documents and were denied access to her deceased brother's account. She was told that the Woodforest legal group would have to review the documents and that we would be notified when to return. Why didn't they inform us of this policy, we wasted a trip to Willis. It was not a good day being treated like this, we will certainly NEVER use or recommend Woodforest Bank.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Woodforest National Bank, 0307 Willis Plaza Branch at Willis, TX
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Great Service Friendly Staff but...
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by JennieSez, Apr. 25, 2021
It's become a hassle to go when they are open. I work a lot and the reason I opened my account there was because they were open 7 days a week and decent hours each day.
Now, they are closed Sundays, have short hours the rest of the week. They don't open until I'm at work and to be honest the hours seem to be constantly changing.
Not cool, not cool at all.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Woodforest National Bank, 0142 Harrisburg Illinois Branch at Harrisburg, IL
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby JennieSez, Apr. 25, 2021
It's become a hassle to go when they are open. I work a lot and the reason I opened my account there was because they were open 7 days a week and decent hours each day.
Now, they are closed Sundays, have short hours the rest of the week. They don't open until I'm at work and to be honest the hours seem to be constantly changing.
Not cool, not cool at all.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Woodforest National Bank, 0142 Harrisburg Illinois Branch at Harrisburg, IL
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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They'll delete your debit card without warning
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by reviewer0908, Jun. 12, 2020
I paid for an uber one morning only to find out that my debit card had been canceled a few hours later. They're now reversing those charges.
Fix my card. Let me pay for the uber and use my funds. This is beyond stupid. Who messed this up?
I'll update this IF the situation gets resolved...
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, 0283 Pa West Mifflin Branch at West Mifflin, PA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby reviewer0908, Jun. 12, 2020
I paid for an uber one morning only to find out that my debit card had been canceled a few hours later. They're now reversing those charges.
Fix my card. Let me pay for the uber and use my funds. This is beyond stupid. Who messed this up?
I'll update this IF the situation gets resolved...
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, 0283 Pa West Mifflin Branch at West Mifflin, PA
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