Truist Bank, PLAZA AMERICA BRANCH

Name:Truist Bank, PLAZA AMERICA BRANCH
Full Service Brick and Mortar Office
Review: 2.5star58 client reviews
Location:11600 Plaza America Drive
Reston, VA 20190

Fairfax County
View Other Branches
 
Phone:703-464-8668
FDIC Cert:#9846
Established:12/07/1965


The Bank

Name:Truist Bank
Concentration:All Other Over 1 Billion
Established:01/01/1872
FDIC Insurance:01/01/1934
Holden By:TRUIST FINANCIAL CORP
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:2125, view all, view on map
Website:www.Truist.com
Total Assets:$534,185,000,000
Total Deposits:$426,980,000,000
Total Equity Capital:$56,571,000,000
Total Domestic Office Deposits:$426,980,000,000
Net Income:$4,291,000,000
Quarterly Net Income:$1,615,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:10%
Quarterly Return on Equity:11%
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Client Review

58 client reviews of Truist Bank scored 2.5 out of 5.

Consistently poor service
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Nicegirl, Nov. 07, 2022

I had to move my bank box here due to bank location closure. I have had complimentary bank box for 20+ years. When I moved my bank box there, I was assured that I would have the same arrangement. I just received a bill. I called the 1800 # who said they could not help me and that I need to go into the bank. I went into the bank and they said that they could not help me. This has be one of many maddening experiences with Truist and this location. I miss Suntrust’s exemplary customer service. I am slowly starting to move my business to other banks.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Truist Bank, Plaza America Branch at Reston, VA
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