Synchrony Bank, Nebraska Service Center Branch

Name:Synchrony Bank, Nebraska Service Center Branch
Full Service Cyber Office
Review:34 client reviews
Location:12312 Port Grace Blvd
La Vista, NE 68128

Sarpy County
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FDIC Cert:#27314
Established:2022-01-18


The Bank

Name:Synchrony Bank
Concentration:Credit-Card Specialization
Established:1988-08-01
FDIC Insurance:1988-08-01
Holden By:Synchrony Financial
Charter Class:Savings associations, state or federal charter, supervised by the Office of Thrift Supervision (OTS)
# of Branches:3, view all, view on map
Website:www.synchronybank.com
Total Assets:$87,015,000,000
Total Deposits:$67,810,000,000
Total Equity Capital:$11,766,000,000
Total Domestic Office Deposits:$67,810,000,000
Net Income:$1,654,000,000
Quarterly Net Income:$782,000,000
Return on Assets:4%
Quarterly Return on Assets:4%
Return on Equity:28%
Quarterly Return on Equity:27%
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Client Review

34 client reviews of Synchrony Bank scored 1.5 out of 5.

Living spaces synchrony: a trap don’t do it
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Macra, Jul. 07, 2021

I finance a couch and bed totaling around 2,000.00. I bought this furniture in 2020 and have been paying 100.00 a month. Well all of a sudden a promotional fee came on my acct., causing my balance to go from 1,400 to 1,700these people took 300.00 dollars of my payment and told me I missed a promotional. I don't swear but the devil is a liar. Not only are they charging promotional fees but they also are charging interest fees. This company is of the devil and I will never ever purchase anything else from this rip-off place. About time I will be able to payoff this furniture I would have to pay around 12,000 for what it actually cost 2,200.00 I will be paying only what this furniture cost little do this evil company know. Horrible horrible horrible! IF U EVER FINANCE BEWARE OF THE HIDDEN FEES... U WILL NEVER BE ABLE TO PAY THEM OFF WITH THEIR PROMOTIONAL FEES AND INTEREST FEES!


* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Synchrony Bank, Synchrony Bank at Draper, UT
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Wouldn't let me register online via their Google Store account
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Other Services
by Boltron, Oct. 27, 2018

I tried to register a Google Store account online via Synchrony Bank on 27 October 2018 but was unable. Then I was met a series of problems when calling customer service.

Very confused with this unverified phone number business.  Who would have ever thought a phone number, or lack thereof, could be a major problem?

The first call, a representative, Anna, sent me a verification code to our South Carolina exchange at the end of the call. Umm, to be used for what and where? LOL

The third call, same rep answered. Went through the same ordeal...I mean gah, may as well place a prison number on me and put me in a jump suit.  The overall tone of this woman with her 'Uh hubs' as if she didn't believe me, the interruptions and trying to talk over me.  Now I won't put up with it.

Well anyway, long story short, I have to wait another week to receive a letter from them but by that time, the account will be considered dormant.  After the problems today, this bank can consider themselves done.  No more! The card and the paperwork that came with it are shredded.  I'll just save back for what I want.  It's not worth blowing a gasket.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
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Current Employee
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by TeKKrat, Dec. 14, 2017

I have worked for the cust service front end so I handle a plethora of Synchrony's private label cards.  
I see all sorts of issues and speak with a variety of people .  
I will always try and educate people on the best way get the most of our systems and little workarounds such as ivr bypass or what to say to get us to remove delinq reporting on your credit.

If you read your bill and make sure that the doctor and you are on the same page there are rarely issues.  I know some reps are not knowledgable and and provide incorrect info.  We will always go out of our way to try and help without risking breaking legal regulations (Fairness in credit; We have to treat everyone the same at the end of the day.  
Like the most common issues are usually easily resolved by waiting 2-3 after payment posts to allocate.
I can go over so many things but I am at work now, but I feel that if people were to understand that our hands are tied on most things due to banking regulations.

If people were to read their bills or at least the terms , be a proactive consumer.
You would be suprised how many people never even open their bills or undestand how basic consumerism or credit works.  

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
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