PNC Bank, Review
PNC Bank, Review
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Little Falls NJ PNC is the worst bank for the Small Business Owner
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by lfcoin, Jun. 03, 2011
PNC Bank is where out of the box thinking just isn’t happening, either on a branch or on a corporate level.
PNC is the worst bank for the NJ small business owner in Northern New Jersey.
The PNC branch in Little Falls is where my frustrations finally came to a head.
PNC is slow to clear checks.
They also charge for cash deposits. WTF? Not clearing checks quickly AND charging for cash deposits.
They charge my customers $10 to cash MY checks. Upon questioning them about this practice, one teller chirped "it was to better serve you". Yeah? As long as you smile while you reach into the pockets of my customers, then it is OK?
But the tellers are simply following orders. As the Russian proverb says, a rotting fish stinks from its head... Sean, the Branch manager, told me the $10 fee was to prevent check fraud. Who the fudge would go to jail for a few hundred dollars? Truth be told, how would PNC pay CEO Jim Rohn his $8 million compensation if they did not nickel and dime the working classes? PNC account holders would be lucky if he was the only "white shoe boy" receiving obscene compensation. How many vice presidents, board members, etc? Anyone besides me smell rotting fish?
How come the local “seedy” check cashing place in a “bad neighborhood” cashes checks for my customers for less of a fee than PNC charges? Isn’t getting robbed by a banker in a suit the same as getting robbed by someone down on his luck?
Deposits after 3 pm count as a next day deposit, meaning yet another day to clear checks.
Deposit CASH at the ATM and it will not get credited until next business day, even if a teller verifies the amount deposited. For example, you are BUSY running a small business, and make a CASH deposit at the PNC MAC machine at 7:00 AM, because you woke up at 5:00 AM and you won’t be in the area for much of the day. If a teller verifies a cash deposit at 11:00 AM, why does it not get credited until the next day? I was told it gets sent by courier to another site. Why? How the heck is this different from an in person cash deposit? If the teller can count the money and credit my account in my presence, why can’t he or she do it when I am not there?
Deposit CASH on a Friday at 3:05 pm and it counts as a Monday deposit.
Withdraw that same amount 15 minutes later and you may overdraw your account because the withdrawal counts as Friday while your CASH deposit won’t get credited until Monday.
Assistant managers often stand around greeting and smiling at customers, instead of finding ways to help people find solutions to real business challenges.
Sometimes a check clears and yet you, the small business customer, still do not have access to your funds. Case in point: My balance was low, but I had deposited a large check the prior day, BEFORE 3 PM. PNC Online Banking showed the check as cleared and the entire amount as AVAILABLE. I needed to withdraw something like $400. Hetal, a "Senior Relationship Manager", prevented me from withdrawing funds that were available according to PNC Online Banking. I was livid... But instead, I just walked over to the MAC Machine and withdrew the needed funds from there... Great job of "relationship management"! I think she will be on to better things, like American politics... or perhaps a job with the NJ Motor Vehicle "Services" or some other job to “make our lives easier”.
Thanks for the wide screen TV with important "news" about Charlie Sheen and American Idol or the Word Scramble game. If only I was 12 years old again, I would be impressed.
Unemployment is soaring, people are losing their homes to foreclosure, and PNC in Little Falls needs to pretend to be hip by giving us BREAD AND CIRCUSES?? Well, forget the bread they take from your mouth with their special fee arrangements… Don’t forget, CEO Jim Rohn needs to eat too! Beluga caviar on the French Riviera and all!!
Instead of vacuous "information" on expensive flat screen televisions, how about PRETENDING to be a bank...
HOW ABOUT making small business loans?
HOW ABOUT paying checks out without a fee?
HOW ABOUT clearing my deposits quicker?
PNC in Little Falls really has a tough time with the BASICS. Alternatively, when it comes to charging fees, they have a "Goldman Sachs" mentality.
PNC borrows money from the Federal Reserve at 0.5%... and they can't lend me short term funds after a 21 year relationship? Did they ever bother to understand my business model? Of course not! But their competitor did. Bill, the Little Falls TD BANK manager took the time to come to my store and inquire about my business ... about 5 times over a 2 year period. Now who do you think will get my business account?
Small Business Owners will come to regret any relationship begun with PNC.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Little Falls Branch at Little Falls, NJ
5 of 10 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby lfcoin, Jun. 03, 2011
PNC Bank is where out of the box thinking just isn’t happening, either on a branch or on a corporate level.
PNC is the worst bank for the NJ small business owner in Northern New Jersey.
The PNC branch in Little Falls is where my frustrations finally came to a head.
PNC is slow to clear checks.
They also charge for cash deposits. WTF? Not clearing checks quickly AND charging for cash deposits.
They charge my customers $10 to cash MY checks. Upon questioning them about this practice, one teller chirped "it was to better serve you". Yeah? As long as you smile while you reach into the pockets of my customers, then it is OK?
But the tellers are simply following orders. As the Russian proverb says, a rotting fish stinks from its head... Sean, the Branch manager, told me the $10 fee was to prevent check fraud. Who the fudge would go to jail for a few hundred dollars? Truth be told, how would PNC pay CEO Jim Rohn his $8 million compensation if they did not nickel and dime the working classes? PNC account holders would be lucky if he was the only "white shoe boy" receiving obscene compensation. How many vice presidents, board members, etc? Anyone besides me smell rotting fish?
How come the local “seedy” check cashing place in a “bad neighborhood” cashes checks for my customers for less of a fee than PNC charges? Isn’t getting robbed by a banker in a suit the same as getting robbed by someone down on his luck?
Deposits after 3 pm count as a next day deposit, meaning yet another day to clear checks.
Deposit CASH at the ATM and it will not get credited until next business day, even if a teller verifies the amount deposited. For example, you are BUSY running a small business, and make a CASH deposit at the PNC MAC machine at 7:00 AM, because you woke up at 5:00 AM and you won’t be in the area for much of the day. If a teller verifies a cash deposit at 11:00 AM, why does it not get credited until the next day? I was told it gets sent by courier to another site. Why? How the heck is this different from an in person cash deposit? If the teller can count the money and credit my account in my presence, why can’t he or she do it when I am not there?
Deposit CASH on a Friday at 3:05 pm and it counts as a Monday deposit.
Withdraw that same amount 15 minutes later and you may overdraw your account because the withdrawal counts as Friday while your CASH deposit won’t get credited until Monday.
Assistant managers often stand around greeting and smiling at customers, instead of finding ways to help people find solutions to real business challenges.
Sometimes a check clears and yet you, the small business customer, still do not have access to your funds. Case in point: My balance was low, but I had deposited a large check the prior day, BEFORE 3 PM. PNC Online Banking showed the check as cleared and the entire amount as AVAILABLE. I needed to withdraw something like $400. Hetal, a "Senior Relationship Manager", prevented me from withdrawing funds that were available according to PNC Online Banking. I was livid... But instead, I just walked over to the MAC Machine and withdrew the needed funds from there... Great job of "relationship management"! I think she will be on to better things, like American politics... or perhaps a job with the NJ Motor Vehicle "Services" or some other job to “make our lives easier”.
Thanks for the wide screen TV with important "news" about Charlie Sheen and American Idol or the Word Scramble game. If only I was 12 years old again, I would be impressed.
Unemployment is soaring, people are losing their homes to foreclosure, and PNC in Little Falls needs to pretend to be hip by giving us BREAD AND CIRCUSES?? Well, forget the bread they take from your mouth with their special fee arrangements… Don’t forget, CEO Jim Rohn needs to eat too! Beluga caviar on the French Riviera and all!!
Instead of vacuous "information" on expensive flat screen televisions, how about PRETENDING to be a bank...
HOW ABOUT making small business loans?
HOW ABOUT paying checks out without a fee?
HOW ABOUT clearing my deposits quicker?
PNC in Little Falls really has a tough time with the BASICS. Alternatively, when it comes to charging fees, they have a "Goldman Sachs" mentality.
PNC borrows money from the Federal Reserve at 0.5%... and they can't lend me short term funds after a 21 year relationship? Did they ever bother to understand my business model? Of course not! But their competitor did. Bill, the Little Falls TD BANK manager took the time to come to my store and inquire about my business ... about 5 times over a 2 year period. Now who do you think will get my business account?
Small Business Owners will come to regret any relationship begun with PNC.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Little Falls Branch at Little Falls, NJ
5 of 10 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Horrible Bank
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by IHATEPNCBANK, May. 26, 2011
This branch is horrible! I am a 1st Niagara customer. I used their ATM (paying a $3 fee to do so!) and while I was counting my money, the ATM machine sucked my card back in. There was no warning, no beeping, nothing! I went into the branch to ask for my card back. They said, "Sure! We just need your driver's license." When they saw it was a 1st Niagara card, they refused to give it back in spite of the fact that I showed my license, showed the receipt for the transaction. They kept my property and I'm filing a complaint with the attorney general. Go to a smaller back that believes in serving people honestly and ethically instead of mindlessly following idiotic policies meant to punish consumers of other banks.
* this review was made on PNC Bank, Robinson Towne Center Branch at Pittsburgh, PA
8 of 16 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby IHATEPNCBANK, May. 26, 2011
This branch is horrible! I am a 1st Niagara customer. I used their ATM (paying a $3 fee to do so!) and while I was counting my money, the ATM machine sucked my card back in. There was no warning, no beeping, nothing! I went into the branch to ask for my card back. They said, "Sure! We just need your driver's license." When they saw it was a 1st Niagara card, they refused to give it back in spite of the fact that I showed my license, showed the receipt for the transaction. They kept my property and I'm filing a complaint with the attorney general. Go to a smaller back that believes in serving people honestly and ethically instead of mindlessly following idiotic policies meant to punish consumers of other banks.
* this review was made on PNC Bank, Robinson Towne Center Branch at Pittsburgh, PA
8 of 16 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Horrible Bank
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by IHATEPNCBANK, May. 26, 2011
This branch is horrible! I am a 1st Niagara customer. I used their ATM (paying a $3 fee to do so!) and while I was counting my money, the ATM machine sucked my card back in. There was no warning, no beeping, nothing! I went into the branch to ask for my card back. They said, "Sure! We just need your driver's license." When they saw it was a 1st Niagara card, they refused to give it back in spite of the fact that I showed my license, showed the receipt for the transaction. They kept my property and I'm filing a complaint with the attorney general. Go to a smaller back that believes in serving people honestly and ethically instead of mindlessly following idiotic policies meant to punish consumers of other banks.
* this review was made on PNC Bank, Robinson Towne Center Branch at Pittsburgh, PA
2 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby IHATEPNCBANK, May. 26, 2011
This branch is horrible! I am a 1st Niagara customer. I used their ATM (paying a $3 fee to do so!) and while I was counting my money, the ATM machine sucked my card back in. There was no warning, no beeping, nothing! I went into the branch to ask for my card back. They said, "Sure! We just need your driver's license." When they saw it was a 1st Niagara card, they refused to give it back in spite of the fact that I showed my license, showed the receipt for the transaction. They kept my property and I'm filing a complaint with the attorney general. Go to a smaller back that believes in serving people honestly and ethically instead of mindlessly following idiotic policies meant to punish consumers of other banks.
* this review was made on PNC Bank, Robinson Towne Center Branch at Pittsburgh, PA
2 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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by ucnonlyimagine 2015-07-16 11:51:50
I didn't have a good experience either. Went to open an acct for my 16yr old son and was given a hard time. I then got on the phone with Navy Federal Credit Union. The woman at PNC told me that wasn't a Federal Bank. What a joke.
Worst Bank in Sandusky
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by mad541440, May. 07, 2011
I went to cash a check drawn on a PNC account, they refused and told me I had to wait for it to clear. And I have (or had I closed it) an account with this bank! Worst service I know. Go to 5th 3rd!
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Milan Road Branch at Sandusky, OH
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby mad541440, May. 07, 2011
I went to cash a check drawn on a PNC account, they refused and told me I had to wait for it to clear. And I have (or had I closed it) an account with this bank! Worst service I know. Go to 5th 3rd!
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Milan Road Branch at Sandusky, OH
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PNC ROME HILLIARD ROAD SUCKS
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by Pncdoesntcare, May. 05, 2011
Had purchased something online and didnt recieve. The program we ordered was bad and the company had many write ups about it. Went in and told them and was assured we would get refund- DIDNT HAPPEN. They protect scammers online better than they do their own customers. Recently had 2 charges we didnt make and went online to review the companys info. only to find out they ripped many other off . Went in to speak to bank personell and was told to call their 1-800 number. Very unhappy with staff at bank that seems to now change weekly.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Hilliard-Rome Branch at Hilliard, OH
2 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Pncdoesntcare, May. 05, 2011
Had purchased something online and didnt recieve. The program we ordered was bad and the company had many write ups about it. Went in and told them and was assured we would get refund- DIDNT HAPPEN. They protect scammers online better than they do their own customers. Recently had 2 charges we didnt make and went online to review the companys info. only to find out they ripped many other off . Went in to speak to bank personell and was told to call their 1-800 number. Very unhappy with staff at bank that seems to now change weekly.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Hilliard-Rome Branch at Hilliard, OH
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Bank manager
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by Anniebartow, May. 03, 2011
The manager told me that she would reverse a bank charge when I sat down with her to discuss an error. The next day when I called her she refused, saying she could do nothing about it. She purposely told what I wanted to hear when I was in her office to get rid of me.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Oakwood Branch at Dayton, OH
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Anniebartow, May. 03, 2011
The manager told me that she would reverse a bank charge when I sat down with her to discuss an error. The next day when I called her she refused, saying she could do nothing about it. She purposely told what I wanted to hear when I was in her office to get rid of me.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Oakwood Branch at Dayton, OH
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Nikki and team are awesome
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by Lakeparti, Apr. 22, 2011
They always make sure u are taken care of.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Haslett Branch at Haslett, MI
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Lakeparti, Apr. 22, 2011
They always make sure u are taken care of.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Haslett Branch at Haslett, MI
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Best Financial Consultant Lou Mauro - Frazer PA
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by Trinity, Apr. 06, 2011
Was very lucky to have a very helpful & accommodating member of the PNC staff, Lou Mauro. He puts forth a remarkable effort to resolve any type of challenge.
I appreciate all the great service at the Frazer, PA office
M. V. Callaghan
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Frazer Branch at Malvern, PA
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Time Other Servicesby Trinity, Apr. 06, 2011
Was very lucky to have a very helpful & accommodating member of the PNC staff, Lou Mauro. He puts forth a remarkable effort to resolve any type of challenge.
I appreciate all the great service at the Frazer, PA office
M. V. Callaghan
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Frazer Branch at Malvern, PA
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Best Bank for 2011
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by RideForDayz, Mar. 16, 2011
I saw the other reviews and I'm scratching my head. PNC is the best bank I ever used in 20 years. 1- BEST online banking! Super easy to navigate, easy to investigate drafts, pending drafts, works very well with online Quicken 2- best points program (but program changes time to time) 3- best attitude of employees 4- hassle free parking... they stamp your parking slip, which can be useful if you run errands in the city; i.e. the Federal Courthouse
* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
* this review was made on PNC Bank, Downtown Ft Lauderdale Branch at Fort Lauderdale, FL
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby RideForDayz, Mar. 16, 2011
I saw the other reviews and I'm scratching my head. PNC is the best bank I ever used in 20 years. 1- BEST online banking! Super easy to navigate, easy to investigate drafts, pending drafts, works very well with online Quicken 2- best points program (but program changes time to time) 3- best attitude of employees 4- hassle free parking... they stamp your parking slip, which can be useful if you run errands in the city; i.e. the Federal Courthouse
* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
* this review was made on PNC Bank, Downtown Ft Lauderdale Branch at Fort Lauderdale, FL
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Cant even open a savings account!
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by rfmrfm, Mar. 10, 2011
Ever walk into a bank with proper ID, & ask to open a savings account?
PNC will not allow unless you have $400 to start! If you say no, they will bargain you down to $50. But the man at the drive-through minutes before just said,"oh sure! You can open savings w/ only $1.00."
Any bank, anywhere w/ be happy to open a savings w/ $1 or $1.ooooooo. But not at PNC!
Each person makes up their own rules,& policies. Drive through says one thing, inside says another, phone call says another.
National City wasn't like this. It knew how to do business.
Wonder what the bank auditor would think about this kind of practices? Each one telling you something different, & not allowing you to open the kind of account you want.
I should just keep my $$ in a mattress.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Mt. Vernon-Main Branch at Mount Vernon, OH
6 of 14 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby rfmrfm, Mar. 10, 2011
Ever walk into a bank with proper ID, & ask to open a savings account?
PNC will not allow unless you have $400 to start! If you say no, they will bargain you down to $50. But the man at the drive-through minutes before just said,"oh sure! You can open savings w/ only $1.00."
Any bank, anywhere w/ be happy to open a savings w/ $1 or $1.ooooooo. But not at PNC!
Each person makes up their own rules,& policies. Drive through says one thing, inside says another, phone call says another.
National City wasn't like this. It knew how to do business.
Wonder what the bank auditor would think about this kind of practices? Each one telling you something different, & not allowing you to open the kind of account you want.
I should just keep my $$ in a mattress.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Mt. Vernon-Main Branch at Mount Vernon, OH
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WORST MANAGEMENT AND WORST CUSTOMER SERVICE
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by Seakist, Mar. 02, 2011
Poor management. Poor customer service. Poor worth ethics. People who work here should be ashamed of themselves.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Kenilworth Branch at Kenilworth, NJ
7 of 10 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Ratingby Seakist, Mar. 02, 2011
Poor management. Poor customer service. Poor worth ethics. People who work here should be ashamed of themselves.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Kenilworth Branch at Kenilworth, NJ
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Botched auto loan denies me title, but requires me to pay anyway
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by nerveknob, Mar. 02, 2011
Stay away from this bank. They can really ruin your life!
I had purchased/financed a used vehicle and they botched up the paperwork so badly that the manufacturer will not release the title, but they established the loan and still hold me responsible. I cannot drive or license my $33k car due to PNC's horrendous handling of the title work. And they are still holding me to the loan. It's been two months and no sight of a resolution. The manufacturer got their pay-off and they consider the car still owned by the prior owner, who is unreachable.
They are destroying my (once 811 score) credit... costing me thousands... and basically ruining my life. I'm so sick from this I cannot stand it. Attorney fees will be through the roof. This started with the PNC Branch on Henderson in Columbus, OH.. and has progressed to their upper tier loan centers with no resolution (all of PNC has been useless in trying to resolve this). Henderson Road, Columbus is horribly managed (well all of it is). And this after being an excellent customer with a prior vehicle.
PNC is heartless and will not resolve this. They simply say, "sorry". So, please find another institution to finance through and save yourself the pain. These people are thieves!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Henderson Road Branch at Columbus, OH
12 of 12 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby nerveknob, Mar. 02, 2011
Stay away from this bank. They can really ruin your life!
I had purchased/financed a used vehicle and they botched up the paperwork so badly that the manufacturer will not release the title, but they established the loan and still hold me responsible. I cannot drive or license my $33k car due to PNC's horrendous handling of the title work. And they are still holding me to the loan. It's been two months and no sight of a resolution. The manufacturer got their pay-off and they consider the car still owned by the prior owner, who is unreachable.
They are destroying my (once 811 score) credit... costing me thousands... and basically ruining my life. I'm so sick from this I cannot stand it. Attorney fees will be through the roof. This started with the PNC Branch on Henderson in Columbus, OH.. and has progressed to their upper tier loan centers with no resolution (all of PNC has been useless in trying to resolve this). Henderson Road, Columbus is horribly managed (well all of it is). And this after being an excellent customer with a prior vehicle.
PNC is heartless and will not resolve this. They simply say, "sorry". So, please find another institution to finance through and save yourself the pain. These people are thieves!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Henderson Road Branch at Columbus, OH
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Top notch, friendly, very helpful with business banking and personal accounts.
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by haus, Feb. 26, 2011
I am always greeted with huge hellos at this branch. They go out of their way with customer service and helping with any issues I have with my business banking or with any of my personal accounts. Other banks and even PNC branches could benefit from spending a day here. Top notch service and offerings. I go out of my way to go to this branch above all others.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on PNC Bank, North Boundary Branch at Cranberry Twp, PA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby haus, Feb. 26, 2011
I am always greeted with huge hellos at this branch. They go out of their way with customer service and helping with any issues I have with my business banking or with any of my personal accounts. Other banks and even PNC branches could benefit from spending a day here. Top notch service and offerings. I go out of my way to go to this branch above all others.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on PNC Bank, North Boundary Branch at Cranberry Twp, PA
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ROBERT B. GRIMES
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by MRGRIMES, Feb. 25, 2011
I STOPPED AT YOUR ATM -2/25.2002. USING MY TD BANK CARD.ITRIED TO WITHDRAW $200.00 PLUS YOUR CHARGE OF #3.00. YOUR EQUIPTMENT PRINTED A RECEIPT 022511*4897. I RECEIVED NO MONEY. I WENT INSIDE YOUR BRANCH , ONLY TO BE TOLD TO GO TO TD BANK TO FIND OUT WHAT HAPPENED. NO LUCK. WHO HAS MY $200.00.IT WAS TAKEN OUT OF MY ACCOUNT. MY NAME IS ROBERT B. GRIMES AT 9505 HENSLEY RD. MANASSAS. VA. 703-408-0429
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Wellington Station Branch at Manassas, VA
8 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby MRGRIMES, Feb. 25, 2011
I STOPPED AT YOUR ATM -2/25.2002. USING MY TD BANK CARD.ITRIED TO WITHDRAW $200.00 PLUS YOUR CHARGE OF #3.00. YOUR EQUIPTMENT PRINTED A RECEIPT 022511*4897. I RECEIVED NO MONEY. I WENT INSIDE YOUR BRANCH , ONLY TO BE TOLD TO GO TO TD BANK TO FIND OUT WHAT HAPPENED. NO LUCK. WHO HAS MY $200.00.IT WAS TAKEN OUT OF MY ACCOUNT. MY NAME IS ROBERT B. GRIMES AT 9505 HENSLEY RD. MANASSAS. VA. 703-408-0429
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Wellington Station Branch at Manassas, VA
8 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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New Guy
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by JohnDoe, Feb. 17, 2011
I own a few companys so I have an account with just about ever bank in North Jersey. This local Summit bank is new in the area and I wanted to set up a CD and Money Market Acct for my newest grandson. I delt with a Gentleman leaving the Bank and he explained that he worked there and was on his way home. Instead of just calling it a day at close to 6:00pm, he walked back into the Bank with me and we chatted about all types of different monies making opps and just to get to know you type chatter. Turns out it was the young mans 2nd day of work and he was very, very talented and made me feel comfortable and in charge of what I wanted. Bottom line..in business, if your GREEN your Growing and this young man was great. Just walk into the place and he will stand out on his own. He's a young, talented kid who makes you feel the way you should. Great Job, kid! -The Old Man
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had >10 banks before.
* this review was made on PNC Bank, Summit Branch at Summit, NJ
5 of 10 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby JohnDoe, Feb. 17, 2011
I own a few companys so I have an account with just about ever bank in North Jersey. This local Summit bank is new in the area and I wanted to set up a CD and Money Market Acct for my newest grandson. I delt with a Gentleman leaving the Bank and he explained that he worked there and was on his way home. Instead of just calling it a day at close to 6:00pm, he walked back into the Bank with me and we chatted about all types of different monies making opps and just to get to know you type chatter. Turns out it was the young mans 2nd day of work and he was very, very talented and made me feel comfortable and in charge of what I wanted. Bottom line..in business, if your GREEN your Growing and this young man was great. Just walk into the place and he will stand out on his own. He's a young, talented kid who makes you feel the way you should. Great Job, kid! -The Old Man
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had >10 banks before.
* this review was made on PNC Bank, Summit Branch at Summit, NJ
5 of 10 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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What a joke!
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by Westmichigan2011, Feb. 15, 2011
Ever wonder where they put most of the unprofessional employees?
Well wonder no more, they are at this branch. Just step into this bank and you’ll quickly notice the level of customer service that you DO NOT get. There will be one person working and the rest of the employees walk around. Ask them about their programs and no one seems to know the details of the accounts that they are advertising, and to top it off, the branch manager is never there to help you get information that the other ladies do not even have a clue on. Your money is better off hidden under your mattress than to these unknowledgeable people here.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Norton Avenue Branch at Muskegon, MI
4 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Westmichigan2011, Feb. 15, 2011
Ever wonder where they put most of the unprofessional employees?
Well wonder no more, they are at this branch. Just step into this bank and you’ll quickly notice the level of customer service that you DO NOT get. There will be one person working and the rest of the employees walk around. Ask them about their programs and no one seems to know the details of the accounts that they are advertising, and to top it off, the branch manager is never there to help you get information that the other ladies do not even have a clue on. Your money is better off hidden under your mattress than to these unknowledgeable people here.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Norton Avenue Branch at Muskegon, MI
4 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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PNC if you LIKE being harassed!
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by kimbers10, Jan. 28, 2011
I was with PNC (the Meadville branch) for ten years. Extra fees, hidden online banking fees, oh, and a branch manager who called and harassed 3 members of my family b/c we took out large amounts of money occasionally. Every time I took out more than 1000 I received 20 questions, how is how I spend MY money THEIR business?? Yeah, I don't know....At the moment 4 members of my family are withdrawing over 200,000 of their money from PNC and moving to North West Bank...never have I been treated so poorly/suspiciously by anyone! The bank manager, Debbie, even had the nerve to say "That's questionable" when I told her taking out large sums of money wasn't illegal! Gotta love when your bank insinuates you're a criminal...definitely stay far away from them!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Meadville Branch at Meadville, PA
11 of 20 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby kimbers10, Jan. 28, 2011
I was with PNC (the Meadville branch) for ten years. Extra fees, hidden online banking fees, oh, and a branch manager who called and harassed 3 members of my family b/c we took out large amounts of money occasionally. Every time I took out more than 1000 I received 20 questions, how is how I spend MY money THEIR business?? Yeah, I don't know....At the moment 4 members of my family are withdrawing over 200,000 of their money from PNC and moving to North West Bank...never have I been treated so poorly/suspiciously by anyone! The bank manager, Debbie, even had the nerve to say "That's questionable" when I told her taking out large sums of money wasn't illegal! Gotta love when your bank insinuates you're a criminal...definitely stay far away from them!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Meadville Branch at Meadville, PA
11 of 20 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Industry Prostitutes Still ?
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by JimFortPierceFL, Jan. 26, 2011
This bank corporation PNC has no decision making made locally. It never used to be that way when it was National City. They act like they are NUNS now, after they have been prostitutes for years. CUSTOMERS IN FLORIDA BEWARE.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Lakewood Park Office at Fort Pierce, FL
11 of 16 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Timeby JimFortPierceFL, Jan. 26, 2011
This bank corporation PNC has no decision making made locally. It never used to be that way when it was National City. They act like they are NUNS now, after they have been prostitutes for years. CUSTOMERS IN FLORIDA BEWARE.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Lakewood Park Office at Fort Pierce, FL
11 of 16 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Wonderful
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by StarGazerAngel, Jan. 26, 2011
I REALLY ENJOY VISITING THE BANK DAILY. I DEPOSITE MONEY FOR THE DR I WORK FOR AND ALWAYS GET A WARM WELCOME AND A SMILING FACE. THANK YOU LADOES SO MUCH FOR YOUR PLEASENTNESS AND EXPERTISE!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Eastpoint Branch at Baltimore, MD
3 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby StarGazerAngel, Jan. 26, 2011
I REALLY ENJOY VISITING THE BANK DAILY. I DEPOSITE MONEY FOR THE DR I WORK FOR AND ALWAYS GET A WARM WELCOME AND A SMILING FACE. THANK YOU LADOES SO MUCH FOR YOUR PLEASENTNESS AND EXPERTISE!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Eastpoint Branch at Baltimore, MD
3 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Parking
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by furpulgas, Jan. 15, 2011
This is a terrific little branch that gets you in and out immediately. You don't even have to leave your car, since it still has the old fashioned vacuum system and car teller.
However, they're planning on expanding and taking down the houses in the quiet Robin Dr to have more parking space (which they don't need). Neighbors don't even know about this move and they're buying their way into doing it with the city government.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Robin Drive Branch at Erie, PA
2 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby furpulgas, Jan. 15, 2011
This is a terrific little branch that gets you in and out immediately. You don't even have to leave your car, since it still has the old fashioned vacuum system and car teller.
However, they're planning on expanding and taking down the houses in the quiet Robin Dr to have more parking space (which they don't need). Neighbors don't even know about this move and they're buying their way into doing it with the city government.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Robin Drive Branch at Erie, PA
2 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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