Frost Bank, Review

Frost Bank is a wonderful, customer friendly, and always welcoming bank. I have had many beautiful experiences with this location at 1604 and Blanco Road, but this last week will be one of my best. I went in to get a document notarized and was told right away that all personal bankers were busy  with other customers. I completely understood and was about to leave when the Security Guard (can't remember his name but he is a wonderful asset to this location) said he would try to find someone to help me..It was nearly closing time and I knew that it was a bad time to come this close to closing...BUT...he insisted that he would locate a notary for me. I was about to leave and in the parking lot to get in my car....and out runs Misty Thompson....what an angel....she took me back in and apologized for my wait and inconvenience and quickly notarized my document and I was on my way. What an incredible display of customer service from her and the kind security guard....over and above the call of duty. THANKS TO FROST BANK FOR HAVING THESE FOLKS TO TAKE A+ CARE OF OUR CUSTOMER NEEDS...all employees at this location have been wonderful and I thank you for them as well!!!!