Frost Bank, Mueller Branch
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| Name: | Frost Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 02/20/1899 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | CULLEN FROST BANKERS INC |
| Charter Class: | Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB) |
| # of Branches: | 197, view all, view on map |
| Website: | www.frostbank.com |
| Total Assets: | $50,957,079,000 |
| Total Deposits: | $42,410,482,000 |
| Total Equity Capital: | $3,619,265,000 |
| Total Domestic Office Deposits: | $42,410,482,000 |
| Net Income: | $611,438,000 |
| Quarterly Net Income: | $106,163,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 19% |
| Quarterly Return on Equity: | 13% |
| More... | |
Client Review
3 client reviews of Frost Bank scored 4 out of 5.
Nice Branch
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by bankchallenged, Jun. 30, 2012
The Mueller Branch is beautiful, with ample parking spaces, coffee and cookies in the morning, newspapers and computers for the customers. Banking people have been very polite.
There is, however, an ad for another bank in the middle of the Frost bank information at this site. Is there perhaps a problem with computer security??? On the negative side, it is almost impossible to find a bank person who knows anything about the holding company aspect.
* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
* this review was made on Frost Bank, Mueller Branch at Austin, TX
6 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Timeby bankchallenged, Jun. 30, 2012
The Mueller Branch is beautiful, with ample parking spaces, coffee and cookies in the morning, newspapers and computers for the customers. Banking people have been very polite.
There is, however, an ad for another bank in the middle of the Frost bank information at this site. Is there perhaps a problem with computer security??? On the negative side, it is almost impossible to find a bank person who knows anything about the holding company aspect.
* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
* this review was made on Frost Bank, Mueller Branch at Austin, TX
6 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by Masonry 2018-01-30 10:32:01
Frost Bank is a wonderful, customer friendly, and always welcoming bank. I have had many beautiful experiences with this location at 1604 and Blanco Road, but this last week will be one of my best. I went in to get a document notarized and was told right away that all personal bankers were busy with other customers. I completely understood and was about to leave when the Security Guard (can't remember his name but he is a wonderful asset to this location) said he would try to find someone to help me..It was nearly closing time and I knew that it was a bad time to come this close to closing...BUT...he insisted that he would locate a notary for me. I was about to leave and in the parking lot to get in my car....and out runs Misty Thompson....what an angel....she took me back in and apologized for my wait and inconvenience and quickly notarized my document and I was on my way. What an incredible display of customer service from her and the kind security guard....over and above the call of duty. THANKS TO FROST BANK FOR HAVING THESE FOLKS TO TAKE A+ CARE OF OUR CUSTOMER NEEDS...all employees at this location have been wonderful and I thank you for them as well!!!!
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