Frost Bank, Mueller Branch

Name:Frost Bank, Mueller Branch
Full Service Brick and Mortar Office
Review: 4star3 client reviews
Location:1200 Barbara Jordan Blvd
Austin, TX 78723

Travis County
View Other Branches
FDIC Cert:#5510

The Bank

Name:Frost Bank
Concentration:Commercial Lending Specialization
FDIC Insurance:01/01/1934
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:197, view all, view on map
Total Assets:$50,957,079,000
Total Deposits:$42,410,482,000
Total Equity Capital:$3,619,265,000
Total Domestic Office Deposits:$42,410,482,000
Net Income:$611,438,000
Quarterly Net Income:$106,163,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:19%
Quarterly Return on Equity:13%

Client Review

3 client reviews of Frost Bank scored 4 out of 5.

Nice Branch
 4star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
by bankchallenged, Jun. 30, 2012

The Mueller Branch is beautiful, with ample parking spaces, coffee and cookies in the morning, newspapers and computers for the customers. Banking people have been very polite.
There is, however, an ad for another bank in the middle of the Frost bank information at this site.  Is there perhaps a problem with computer security???  On the negative side, it is almost impossible to find a bank person who knows anything about the holding company aspect.

* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
* this review was made on Frost Bank, Mueller Branch at Austin, TX
6 of 8 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

by Masonry 2018-01-30 10:32:01
Frost Bank is a wonderful, customer friendly, and always welcoming bank. I have had many beautiful experiences with this location at 1604 and Blanco Road, but this last week will be one of my best. I went in to get a document notarized and was told right away that all personal bankers were busy  with other customers. I completely understood and was about to leave when the Security Guard (can't remember his name but he is a wonderful asset to this location) said he would try to find someone to help me..It was nearly closing time and I knew that it was a bad time to come this close to closing...BUT...he insisted that he would locate a notary for me. I was about to leave and in the parking lot to get in my car....and out runs Misty Thompson....what an angel....she took me back in and apologized for my wait and inconvenience and quickly notarized my document and I was on my way. What an incredible display of customer service from her and the kind security guard....over and above the call of duty. THANKS TO FROST BANK FOR HAVING THESE FOLKS TO TAKE A+ CARE OF OUR CUSTOMER NEEDS...all employees at this location have been wonderful and I thank you for them as well!!!!

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