Customers Bank, Review

Horrible resolution department
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Quinlanhensler, Dec. 16, 2018

Willing to provide a better review after laims are resolved ive been put through the ringer with unauthorized transaction. That they continue to hold for a ten day wait period. Even though i reported transactions asap. I even fild claim with FDIC AND CREDIT BEAREAS. And a identity theft claim. When you call you call over seas and they are programmed. Nothing ever gets solved until they the investigations department who u can't talk to they are in reachable which is highly sketchy. The ones in charge of my account are unreachable? Scary!!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Customers Bank, Customers Bank at Phoenixville, PA
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customers bank in wyomissing, Pa
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by anobitthedust, Sep. 01, 2012

The people their are not as friendly as before. When it was berkshire bank it felt like family. They also had great hours for my family and I. Now the hours just plain suck or shall I say bankers hours. Four of my family members closed their accounts and I am next. Thanks for nothing ill just open up another account somewhere else.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Customers Bank, Wyomissing Branch at Reading, PA
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