OceanFirst Bank, Review

OceanFirst Bank, Review

Average rating stars based on 5 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
3
4 star:
0
3 star:
0
2 star:
1
1 star:
1
New CD rates… new money
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 3star Waiting Time
 2star Other Services
by Summer23, Aug. 21, 2023

Recommended this bank for 5.25 APR 6 month CD.  Walked in with $xxk… agent at desk counted in front of me and wrote me a deposit slip for same amount.. she then took $$$ behind counter for 15 min only to return and tell me I was $1k short.  I remarked that you counted it in front of me and she said “sorry I must’ve missed counted.” I did my own auditing at home, trusting that she was correct, but wasn’t the case.  I talked to others in authority (police and lawyer)  who said I should’ve never left the bank without my money but instead, I went back to take it out, and they said I had a pre-withdrawal penalty!!!!!! The manager, waved the amount and gave me my money back after two more trips to the bank. That is pretty unprofessional that a banker miscounts your $$$$.  I stressed over this and lost a week of sleep… I can’t speak for others but I am widowed and retired and I can’t afford to lose any funds needed to survive. I would have only made $325+ dollars on the CD and LOST $1,000!!  

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on OceanFirst Bank, MAYS LANDING BRANCH at Mays Landing, NJ
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Thank you OceanFirst
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 4star Other Services
by McOlson, Jul. 27, 2022

Thank you OceanFirst Bank. We recently experienced a malware attack on our computer system. We faced a lot of changes to our banking and business routine because of that attack. The OceanFirst staff showed more knowledge, caring and concern than any other business we had to deal with during this frightening experience. We could alway turn to you guys when other tech businesses just didn't give a damn. We survived because of people like Jayne and Silvana, at the Little Egg Harbor Branch, who remained patient no matter how much time it took. Also a big thank you to Danielle for the impromptu seminar on hacking techniques. You folks are the best!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on OceanFirst Bank, Little Egg Harbor Branch at Tuckerton, NJ
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Teller perfection
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Zieba1126, Mar. 09, 2020

I was there today and  and doing some routine banking. I have three other accounts including Wells Fargo and Manasquan. This was the easiest and fastest. Joanne who was very polite and helped me through the whole process and will soon be back to open a savings account through her quality of salesmanship and hope to keep this bank for quite a while.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on OceanFirst Bank, Route 88 Branch at Point Pleasant Beach, NJ
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Very unprofessional
 2star Overall Rating
 5star Interest Rate and Cost
 1star Office Environment & Staff
 3star Waiting Time
 3star Other Services
by Rosyww609, Nov. 15, 2019

While waiting to talk to a banker I treated so rude. I'm an African American. The term those people and jiga boo were used. The sad part the lady that said this I believe was a minority herself. I made the point to get her name. Ceyda you are rude and karma is real. The rest of the staff I have no complaints about. In 2019 I thought we moved past racial hate and discrimination.  I guess not!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on OceanFirst Bank, Wildwood Branch at Wildwood, NJ
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mr.
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 4star Other Services
by cutgrass, Aug. 05, 2019

tellers and those working at the "desks" are friendly, knowledgable and always helpful

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on OceanFirst Bank, Flemington Circle Branch at Flemington, NJ
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