U.S. Bank, Twin Towers Branch

Name:U.S. Bank, Twin Towers Branch
Full Service Brick and Mortar Office
Review:851 client reviews
Location:5343 Hamilton Avenue
Cincinnati, OH 45224

Hamilton County
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Phone:513-853-8600
Branch Deposit:$4,051,000
FDIC Cert:#6548
Established:1986-10-28


The Bank

Name:U.S. Bank
Concentration:All Other Specialization > 1 Billion
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U.S. Bancorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3221, view all, view on map
Website:http://www.usbank.com
Total Assets:$441,010,095,000
Total Deposits:$343,142,193,000
Total Equity Capital:$45,339,264,000
Total Domestic Office Deposits:$315,464,029,000
Net Income:$5,677,691,000
Quarterly Net Income:$1,448,756,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:13%
Quarterly Return on Equity:13%
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Client Review

851 client reviews of U.S. Bank scored 2.5 out of 5.

Mortgagor and checking
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by myhappypets, Mar. 16, 2017

I've seldom had to wait for service and when I did the staff was very attentive to try to serve everyone.
I shopped for mortgage rates and found this to be the best if you consider all the costs of the mortgage.  And how can you beat free checking!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, 27th & Pine Lake Super Saver Branch at Lincoln, NE
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wrote the book on customer service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by sarankev, Feb. 24, 2017

US Bank in Granger, WA is fantastic. So absolutely helpful, friendly, and professional. Very well managed!

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Granger Branch at Granger, WA
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Excellent Customer Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by NMB1, Feb. 24, 2017

I just experienced top notch service from Jordan at this branch.  He was very informative and polite.He clarified several issues that I was having with my online banking.

I appreciate the attention he gave me and I highly recommend working with Jordan or any of the personnel at this location

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, 135th & Antioch Branch at Overland Park, KS
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All Reviews...

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