U.S. Bank, Florence Meijer Branch

Name:U.S. Bank, Florence Meijer Branch
Full Service Retail Office
Review:612 client reviews
Location:4990 Houston Road
Florence, KY 41042

Boone County
 

Phone:859-746-6031
Office Hours:Mon: 10:00 am to 8:00 pm
Tue: 10:00 am to 8:00 pm
Wed: 10:00 am to 8:00 pm
Thur: 10:00 am to 8:00 pm
Fri: 10:00 am to 8:00 pm
Sat: 10:00 am to 5:00 pm
Sun: 12:00 pm to 5:00 pm
Branch Deposit:$10,710,000
FDIC Cert:#6548
Established:1996-08-05


The Bank

Name:U.S. Bank
Concentration:Commercial Lending Specialization
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U.S. Bancorp
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3117, view all, view on map
Website:http://www.usbank.com
Total Assets:$367,103,430,000
Total Deposits:$270,081,137,000
Total Equity Capital:$40,093,416,000
Total Domestic Office Deposits:$247,720,025,000
Net Income:$1,279,165,000
Quarterly Net Income:$1,279,165,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:13%
Quarterly Return on Equity:13%
 More...


Client Review

612 client reviews of U.S. Bank scored 2.5 out of 5.

NEVER IN MY LIFE!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Shocked, Jun. 02, 2012

I have never in my life have been so disrespected by someone who is suppose to be giving me customer service. I was cursed at by one of the tellers when she told me I would be charged to close my account. I was with fifth third for 7 years and had never delt with such rude service in my life nor had any issues or problems with my account at fifth third. I went there because that's who my husband was with and we were joining accounts. First they tell you you will receive $100 for opening the account...lie. Than they shut off my card and no one could figure why or who did it...really that makes me nervous that they don't know what they are doin there. Than I was at coach and my check would not go through knowing the money was in there was not only aggravating but embarrassing. I called to ask why they said it was coachs system not there fault...ok. But I only had my account opened for 1 1/2 months after the lady cursed at me on top of all of this awful expierence in such a short time I closed my account. She also waived closing my account early fee because she stated she didn't want to deal with me last time I checked that is your job but hopefully not anymore after the way she spoke to me. Also to charge me to shut of my account is ridiculous that's my money and you did nothing at all to deserve any of it. I have never been so aggregated in such a short period of time. Do yourself a favor am never consider this bank they could careless about there customers or helping them. They should really think about it though there customers are the reason they have there job!
AWFUL IN EVERY ASPECT!!!!!!!!!

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Florence Meijer Branch at Florence, KY
4 of 9 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

by unhappywithusbank 2013-11-24 16:56:56
JUST TAKE NOTE THIS BRANCH CLOSES AT 4 PM, not 4:02 and NOT 5 PM ON SUNDAYS.  AND YES THE BRANCH PERSONNEL ARE VERY RUDE AND CONDESCENDING. I would believe the above review is true.

All Reviews...

PNC Bank, Turfway Financial Center
Full Service Retail Office
6720 Dixie Highway
Florence, KY 41042
PNC Bank, Florence Branch
Full Service Brick and Mortar Office
5993 Merchant St.
Florence, KY 41042
U.S. Bank, Turfway Remkes Branch
Full Service Retail Office
6920 Burlington Pike
Florence, KY 41042
U.S. Bank, Elsmere Branch
Full Service Brick and Mortar Office
3905 Dixie Highway
Erlanger, KY 41018
The Park National Bank, 2410 Florence, Ky Office Branch
Full Service Retail Office
600 Meijer Dr Suite 303
Florence, KY 41042

View All