The Huntington National Bank, Review

no associate banks in California and ridiculous customer service
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by irishlass, Oct. 03, 2014

The customer service was rude and unhelpful. When escalated to a supervisor I was told that there are no affiliate banks in California to cash the National Mortgage Settlement Checks and there was no personal way to cash this check without using a 3rd party Cash checking facility. It is a National Mortgage Settlement but not a national bank? And, when investigating the branches it appears it affiliates with more offshore than on shore!

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

4 comments. Add a comment

horrible service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by clark0920, Jul. 01, 2014

The huntington banks in noblesville and westfield are the worst banks i have ever had to deal with. I have been having problems with someone taking money out of my account for a month now and they still have not stopped it or even looked into it.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Noblesville Branch at Noblesville, IN
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

2 comments. Add a comment

Mrs. Patricia Ann Jackson
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Moorman14, May. 12, 2014

I first learned about Huntington Bank through a brochure sent in the mail I called to see if I qualified to open an account and I was accepted open a checking and saving account I am a very very very Happy customer.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Jackson-Airport Road Meijer Branch at Jackson, MI
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

Huntington Bank Farmington Michigan 12 mile
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Coca, Apr. 21, 2014

I love Huntington Bank.  Been with them for over 10 years.  All the staff are great, Sashi, Lisa and Rob.  Never had any problem with any of the employees or the bank.  I would definitely refer anyone to this bank...

Very friendly employees

 Yola

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on The Huntington National Bank, Farmington Hills Branch at Farmington, MI
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Zionsville branch is excellent
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by retirees, Mar. 24, 2014

Everyone who works at the Zionsville, Indiana branch is wonderful to help with all sorts of needs.  They have gone above and beyond what I ever expected when my mother passed away (she did not bank with them, I did) and the branch manager spent a long time on my problems related to her savings bonds and other things.  The tellers are always friendly and eager to help.  Sometimes they seem to be a bit understaffed at the drive thru window, and a line forms at the door on occassion, but I love them and appreciate them.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Zionsville Branch at Zionsville, IN
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

michelle montanez
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by montanez, Mar. 13, 2014

excellen t over the phone review when i travel

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, S Center Road Meijer Road at Burton, MI
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Sux 2014
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by HL1221, Feb. 22, 2014

Wow...I don't even know what to say about the very poor customer service from this company. Weeks upon weeks to refi in to a personal credit line. They had all the paperwork, but lost it several times. Unauthorized withdraws by mistake, then complicated process to get MY money back. It's a nightmare..i'm going with Chase.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Olde Sawmill Branch at Dublin, OH
5 of 5 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Very lazy staff!!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by 12comp, Feb. 22, 2014

This branch seems to have an extremely lazy bunch of individuals in the offices!! I'm waiting on my lunch break to see someone, but you have to finish your 64 ounce soft drink. Nothing g more annoying!!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Fishers East 96th St. Branch at Fishers, IN
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Very lazy staff!!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by 12comp, Feb. 22, 2014

This branch seems to have an extremely lazy bunch of individuals in the offices!! I'm waiting on my lunch break to see someone, but you have to finish your 64 ounce soft drink. annoying!!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Fishers East 96th St. Branch at Fishers, IN
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Happy with Huntington Bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by dollhouselady, Feb. 17, 2014

You cant beat Huntington Bank  the staff is friendly and professional - the hours are fantastic and I got paid a bonus of $100.00 just to open my account!!!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on The Huntington National Bank, Legacy Village Giant Eagle Branch at Cleveland, OH
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Horrible manager
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Watchout, Jan. 19, 2014

This branch manager is not fit to do his job, he has no customer skills at all. I made a deposit, the next day they withdrew $1500 out of my account. Without any explanation, after 8 days I get a letter in the mail calculation error. The deposit slip showed no error and assumed it's my fault. The stupid manager (Vince) tells me there's nothing he can do and I should call customer service and fight my own battles. After arguing with him for six weeks back and forth nothing got done. He came up with all sorts of excuses and treated me like crap, I gave him hell in return.  I complained to corporate, to his manager. Spoke with her and she said she will investigate and get back to me in a few days, it's going on 10 days and no word from her. In a few days I'll have to go up the ladder.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 6 - 10 banks before.
* this review was made on The Huntington National Bank, Broadview Heights Giant Eagle Branch at Broadview Heights, OH
7 of 8 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

HUNTINGTON BANK SUCKS
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by cindyhauff, Nov. 26, 2013

I have more than plenty of money in my checking account and in the last 3 weeks my Huntington MasterCard debit card has been denied 4 times! Once in a restaurant for $26, luckily I had cash to cover it. Twice for online purchases. And once at a store checkout where the clerk looked at me like I was a dead beat. THIS IS EMBARRASING! I have spoken to the corporate phone number each time and got nothing but a bunch of Sorry-Nothing We Can Do-BULLSHIT! Tomorrow I am going to the bank and remove ALL my money and go elsewhere!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Rossford Branch at Rossford, OH
14 of 18 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Very Happy
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Cierra, Apr. 11, 2013

I have dealt with Huntington for about 15 years.  I go to many locations and get the same service from all of them.  The employees are always helpful and polite.  I would recommend Huntington to anyone and everyone.

Thanks Huntington.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, South Charleston Branch at Charleston, WV
8 of 11 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

3 comments. Add a comment

I'll take my money elsewhere
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by veryunhappy, Apr. 08, 2013

Last week, I attempted to use the ATM machine to get cash on the way out of town.  It showed my ballance was NEGATIVE 99,999.99!   Needless to say, it was disturbing and inconvenient.  I called the bank after they opened and they said it was a problem with their ATM machine....no problem with my account.  So I went to another bank to use the card, SAME STORY.   Now that I'm home (without being able to get the cash) I called Again.  This time they said there was a "dormant hold" on the acdcount since I hadn't used it in a while - even though there was money in the account!   I have to go into the bank IN PERSON to get this hold removed i.e. to get MY money.   What awful customer service.  I'm going to go elsewhere.  

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on The Huntington National Bank, Dowagiac Branch at Dowagiac, MI
4 of 11 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

The best bank that has ever Been!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Mirandaheese, Mar. 16, 2013

I had an issue last week about my card not being accepted at a restaurant. So the manager took the time to look at my account and saw no issues so I was confused but said ok. He told me he wanted to go a step further and called the restaurant and talk to their bank. Turns out the restaurant had an issue with the card machine just that moment. I am so happy the manager took extra time to help me! Also just got a home equity line of credit with them and LovE it!!! I would never switch banks no matter what.. When I go 2803 Wellesley road.  Columbus 43209.in the Gender Road location in Columbus the people there are so sweet!  You are simply wrong if you don't choose to bank at Huntington!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on The Huntington National Bank, Gender Road Banking Office Branch at Columbus, OH
3 of 6 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Consumer (IOW one of the many ppl who likely pays your salary)
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Kacer, Jan. 28, 2013

Huntington bites.  They are by FAR the WORST bank I have ever dealt with. They ARE THUGGISH THIEVES IN SUITS. Since I was a responsible individual, and a vendor had charged my secondary account a fee that I did not authorize, they STOLE $39.50 in 'overdraft fees" for being 'overdrawn' by $33.50. I straightened it out with the vendor so that the bank did not need to expend their time in doing so, since they had not screwed up. And since I was the one who had decided to deal with that vendor in the first place, not them.

SO because _I_ fixed the error, they feel justified in stealing $39.50 from me, for an error that was not mine (or theirs). I have ALWAYS hated this P.o.S. bank, and only am there because it is where the rest of my family banks. Well, looking for a new bank now in my area.... because HUNTINGTON SUCKS!

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on The Huntington National Bank, Marysville Branch at Marysville, OH
8 of 13 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Questionable Practices
Overall Rating
by graceflowpainting, Jan. 17, 2013

Numerous contractors in the Dayton area have been the recipients of fraudulent checks issued by a Huntington Bank business customer for at least a month long period Dec. 2012 - Jan. 2013.  Huntington Bank has been advised of this by those who have received the bad checks, our personal bank representatives, check cashing locations and others. I have contacted local and state authorities and filing a citizen complaint with the federal agency that has oversight of banking practices.  Check fraud is a crime. We are still awaiting a return call from the manager of the Alex Bell bank branch that represents the account holder.  The first bounced check that we received is dated 1/4/13.  We have used several other banks over the past 40 years...all would have taken this seriously.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on The Huntington National Bank, Alex-Bell And S.R. 741 Branch at Dayton, OH
1 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

mrs.easterday
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by chazandwadesmama, Nov. 28, 2012

I am here to inform you for anyone that reads this what has happened to me is considered sick to most average working class people, I have been with the covington location for over a year as I was with a larger bank when I was living in another state where I had banked for 16 years, excellent banking never a problem. with this branch I had to contact a regional and he did respond to me right away ,but this situation has left me more grief then anyone will ever understand and here is my story,I am a 50 yr old woman that has been in upper mgmt for 20 years that is until december,7 2011 My husband has kept his direct deposit in our acct for this entire time . while i was put on a permanent med leave aabove date. I am responsible always do whats right. here is where it begins I recieved a phone call from a police officer informing us that we had to make an identification we were shocked but we went to sort this out,was it a mistake was it my son ,daughter they did not give alot of info. we arrived this was a cold night to be exact oct,3 2012 thats correct last month they had found my 26 yr old daughter and she was in the alley yes she had become an out of control heron addict but she was ours and her 2 babies have always lived with us. after we nodded yes they gave us the few belongings she had ,1 was my atm card from hunington bank with a reciept for a 200.00 wd a list of names we did not reconize and 2 of my blank cks from my acct at hunington. did I jump to call the bank no I did not I was out of my mind as any mother would be and my husband grieved as never before. we had to tell her sons chaz ay 8 and wade at 2 who does not really understand. I did not ck my mail for days or weeks nor answer calls I was admitted to the hospital for a few weeks ,once I was released I had to start living or so i thought and then the bomb dropped my husband had continued using our atm card on a few occasions right after and i had always taken care of the finances not unusual in this day and age .I recieved a call from the cemetary i needed to bring in 250.00 the balance on her headstone and my acct was overdrawn to the tune of 596.00 but that was only in fees and daily charges I contacted the bank and explained what had happened guess what i offered to send a copy of death certificate the lady stated I am sorry you will need to show proof that charges were brought I cried till i was sick explaining i could not file charges against my dead daughter that i would take respon. for the 200.00 wd and a ck she had written for 200.00 the lady offered to refund 37.00 out of the 596.00 in fees I explained the cemetary would remove her headstone they said not their problem . I begged and cried it did no good. my husbands cks continued to be deposited we felt that was our responsibilty but it has become unbearable as yes we again had to use the acct to wd 250.00 to keep my babys headstone on her grave. yes we were charged fee after fee it has not stopped and yet we continue to be honest people and have my husbands cks deposited to cover the fees I have been in a fog for the last 6 weeks they have never tried to work with us how does this continue and where do they draw the line. it is 2 days before payday and we know they will take most so merry christmas to all.as my 2 grandbabies will have none and we can not celebrate as others will because all they had to do was believe in me on the first call and know we did not run and stop the direct deposits as many would have thank you hunington band for helping to be a part of the death of our family. MRS.LINDA EASTERDAY  i wish to add to this statement i decided to call another branch after reading my own response to ask for a regional mgrs # instead i spoke with a  lady at the ft>mitchell ky branch they are not all bad and this ladys name is paula the manager at this branch she should be reconized as a leader after what she just did for our famile you paula are an angel dropped from heaven and i will never forget what you have done for my family thank you and all that you have done for us mrs.linda EASTERDAY

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Covington Main Branch at Covington, KY
11 of 16 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

121 Georgesville Road Columbus, OH 43228
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by moneygrowsontrees, Sep. 25, 2012

Customer service at this location is horrible! We have two different accounts with Huntington and I understand the hold policy when depositing a check. But they put a hold on BOTH my accounts and tied all MY money up for days. The corporate office can't explain why either. They told me that each branch has the control to release my funds and I have to deal with them since that's where I made my deposit. Oh but Huntington gets to enjoy that interest they make off my check deposit though. That's fine...but why is my other account on hold....it has nothing to do with my deposit. What a joke! This branch is being ugly just to be ugly while my family starves and my bill collectors tack on late fees. Because of the hold, other branches can not even pull me up as a customer. And not one person I've spoken with can explain this. I will never do business at this branch again and I advise all other Huntington customers to stay clear as well!!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Westland Branch at Columbus, OH
4 of 7 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Aaron Griffin, Both personable and passionate
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by DrMatt, Sep. 16, 2012

I have had the pleasure of Banking at Huntington Bank for the last 6 months, the location at 1850 W 44th St. and let me say Aaron Griffin has gone above and beyond exceeding all expectations. The tellers are also very friendly and upbeat when I go into the branch, and I rarely wait more then 2 minutes. Thanks for the great service!

Matt

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on The Huntington National Bank, 44th Street Branch at Wyoming, MI
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment