The Huntington National Bank, Review

The Huntington National Bank, Review

Average rating stars based on 69 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
29
4 star:
4
3 star:
0
2 star:
5
1 star:
31
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A Positive Experience
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by buckeye, Jun. 23, 2019

Have been a client of Huntington for many many years.  Have never encountered a service or interest not supported by the bank.  It has reached out helping me and extending every opportunity for a problem that hit me almost two years ago.  I could not keep up with payments.  I got behind two months and it worried me to no end.  The bank refinanced the car. However, I still could not make the payment and fell back another two months.  Yet, through all this, the bank has called with a great understanding of this problem, but never once show disrespect.  The bank has always wanted helping. Tomorrow I will be paying off my loan and somehow thank the bank for being patient and understanding.  I may never be allowed another loan, which is my fault, of course.  Huntington has been by my side and I assure the reader of this, that you can count of it being on your side too.  

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Bellaire Branch at Bellaire, MI
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Loan Department
 1star Overall Rating
 1star Interest Rate and Cost
 2star Office Environment & Staff
 3star Waiting Time
 1star Other Services
by 2014Truck, Feb. 28, 2019

I sent in 15 payments that was suppose to post to principal only and the bank posted each one as a regular payment with interest deducted, over 500.00 went to interest that should have been deducted from the principal balance of the loan. I also sent in my regular monthly payment, so payments was ever late. Each principal payment was clearly marked to go to principal payment only.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Cleveland Avenue Branch at Columbus, OH
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Older Blonde Female Teller needs to lose the attitude
 2star Overall Rating
 3star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by AuroraCustomer, Jan. 10, 2019

Was at the branch yesterday 1/9/19 and the older female blonde teller needs to lose her attitude. Don't stand there chatting it up about personal stuff and walk away when I come up to the counter. Do your job! Don't tell me "please wait sir". You are there to work right? Lose your attitude.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Aurora Branch at Aurora, OH
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Huntington isn't the best
 2star Overall Rating
 5star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 3star Other Services
by AndrewW419, Jul. 16, 2018

Okay so I started a checking account with my local Huntington right after I graduated high school (Late may). The lady that helped me make the account gave me a coupon that would give me a free 150$ if I deposited 1000$. So a week or so later I deposited over 1000$ and after that I called and asked when I would get that in my bank account. The lady that answered my phone call put me on hold FOR OVER A HALF AN HOUR then a guy answered and asked who I was waiting on. So she just like forgot about me??? Anyways I told him what I was calling for and he forwarded me to the lady that made my account and she was very rude to me. She sounded aggressive toward me when I told her she gave me the coupon. She was like "well i told you I would try and get a coupon!" I was very disappointed by how I got treated by the Huntington in Worthington.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Worthington Branch at Columbus, OH
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Don't go here if you are business, no one can help you!!
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 2star Waiting Time
 1star Other Services
by Markn, Apr. 19, 2018

I stopped at this location twice a couple weeks apart, to open or look into opening a business checking account, and both times there was no one there to help me. Just the one lady in the front!!

Must not need more customers??

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 6 - 10 banks before.
* this review was made on The Huntington National Bank, Ashwaubenon Branch at Green Bay, WI
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KH
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by KHui, Aug. 23, 2017

Love this branch and it's inside ATM....so disappointed that it is closing.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Cherryland Branch at Traverse City, MI
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by VickieHenningsen 2018-02-20 18:12:28
Why is this branch closing? It is convenient to where I live. I have had my money in this bank since it was Citizens, First Merit and now Huntington.
Great bank
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Shelley3699, Jan. 24, 2017

Very nice employees

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on The Huntington National Bank, Marion Mount Vernon Branch at Marion, OH
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5801 Darrow Rd, Hudson OH
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 3star Other Services
by AnotherName, Jan. 07, 2017

Closing this branch is saddening.  Excellent location, easy access compared to others in area.  Always friendly staff. Would truly like to have this remain open.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on The Huntington National Bank, Stow Towne Center Giant Eagle Branch at Stow, OH
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What a joke!
 1star Overall Rating
 1star Interest Rate and Cost
 4star Office Environment & Staff
 2star Waiting Time
 2star Other Services
by Ifeelused, Jul. 28, 2016

Long wait times when you go to a branch.  There 24 hour grace period is at there discretion.  They got me twice in the last year when I deposited the funds the next day to find out they charged me the 37.50 fee.  They talk out of the both sides of there mouth so don't rely on it.  I have a credit rating over 690 and was turned down for a loan after having two with them for 10 years and was never late on either or anything else for that matter.  There underwriter said I was a credit risk.  I went to a another bank and got the loan at half the interest rate.  THANK YOU UNDERWRIER!  When you call in with a problem they dance around you questions and you cant talk to a manager!  When I closed my two loans at the Bridgeport Ohio branch where they wouldn't give m a loan for they staff treated me really bad.  I found out that when they lose business that it goes against that branch as a negative.  They can thank there underwriter for that loss.  They have many branches that are convenient and a great web site, but that doesn't make up for there short comings.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on The Huntington National Bank, St. Clairsville Main Branch at Saint Clairsville, OH
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Mr. Tall Dark and Handsum
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Fritzy, May. 04, 2016

Canal Fulton, Ohio branch on cherry Street is the best bank ever!

I'm changing back to them from Chase Bank on Manchester Road in Manchester, Ohio.

This Chase bank is the absolutely worst bank ever in all of history!

This branch bank manager and her employee's should all be fired and this branch closed forever!

They are the most incompetent and delusional bank members only.

This bank branch manager definitely holds grudges against her customers!

She will cause incredibly unbelievable problems for her customers!

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Canal Fulton Branch at Canal Fulton, OH
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Love the warm customer service
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 4star Waiting Time
 5star Other Services
by Jessespx, Aug. 22, 2015

The bank tellers at this branch are friendly, professional representatives of Huntington Bank. I regularly choose to bank at this location because of the exceptional personnel.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Polaris Branch at Columbus, OH
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by dbsnone 2016-01-09 08:48:25
I fill I was done wrong by huntington bank I was made to close my accounts or they what close them for me that's what letter say No explanation was told to call a number and when I did a recorder said leave my number they will get back with me I did call multiple time not to annoy them but to get     some answers why my accounts had to close down they gave me no explain none was giving I was treated like a criminal why it was my accounts I should  of had   o  that right to no  why that decision was made what is people have no rights about  their own belonging what a business decision and having an account managing it your way along as their is no fraud I need a explanation are  at the bank only to make them money what happen to  security for people220
St Clair Shores Branch
 5star Overall Rating
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by liam1222, Aug. 13, 2015

I would say this bank branch stands out from the rest. The manager Erica is phenomenal and so understanding. She helped me to understand some things the 1800 number could not help me with. She was very clear and made sure things that were wrong with my account were corrected right then and there before I left her office. She has a great personality and is wonderful with her customers. I highly recommend this Bank branch!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, St. Clair Shores Branch at Saint Clair Shores, MI
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Can't be trusted with your money
 1star Overall Rating
 3star Interest Rate and Cost
 1star Office Environment & Staff
 3star Waiting Time
 1star Other Services
by eastpointematt, Mar. 23, 2015

These half wits lost a large deposit  of cash  I made  and have inconvenienced me by waiting for this grievance to be filed for me to get my money. Once I   do  i'll be sure  to withdraw my money and never bank with them again. I had bills I needed to pay with the money  and now I obviously can't. They are a bank who can't be trusted to keep your money safe.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on The Huntington National Bank, Canal-Garfield Branch at Clinton Township, MI
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by CherylJean 2015-04-12 17:43:35
Let me first say that I did NOT pick Huntington for my bank in Saginaw, MI. I had no choice at all. The Huntingtons were Bank of America banks and I was very pleased with everything....I inherited quite a bit of money from my Dad, and I chose '''bank of America because I wanted to separate from the only bank we and our business had ever used: Chase on Davenport. One thing I did was open large CD account, in spite of the lousy interest rates, but it had built in security in that I couldn't touch the money for 18 months; I then let it go for another 18 months. It was during this second term that Huntington Bank came along and overnight the whole banking atmosphere changed. When the 18 months was up this time, I grabbed the whole amount and ran. I also had a Money Market savings account linked to a personal checking account, with debit card.

My husband has been ill, but that's not the issue. I wanted to see how much money I had in both accounts and nearly had a heart attack when I saw that my savings was totally drained, like $0.00! And my checking was $40.00 in the whole. And because there is only a 24-hour grace period, I'm in deep doo-doo (?) and need to take a good chunk of my IRA out to keep on top of things.

I've been a victim of ID theft, *which these people were very much aware of*; they should have promptly let me know when a GOOD customer suddenly ran her account into the ground. And I'm certain of the identity of this theif: my only sister, who has also been using my medical identity for years. I have more than enough evidence to ruin her life, but I never wanted to do that. She is....has to be...a very sick person, but she also has to be held accountable.

Right now I am panicking with my husband recovering from his third critical illness (I am wondering how he can still be alive), so naturally my FIRST priority is him....I cannot sleep at night and am angry that the hospital sent him home too soon. I'm strong, but no one is THAT strong. And now I find out using my app that my bank account, all of that money my Dad worked so hard for is GONE.

Could write a book....what say...and perhaps make some money??? (grim smile). But in the meantime, I finally have reached the limit of any patience I once had.

And Huntington Bank is a huge thing. It looks so cheerless and desolate in there now.

And someone is definitely sleeping on the job. I am done with them.

BTW...for future knowing what you're getting yourself into, with bank, sevurities company, and investment advisor, do yourself a favor: go online and do a "Broker's Check" on an individual or an institution. Because I had no 'heads up' on this changing of the guard, I did not do it until I was already and unwilling member of this new bank that I had never heard of.

Thanks for reading this, if you did. ;\ Boy, an awful lot of people are going to be surprised when meek and mild me finally sticks up for herself. Several doctors will lose their licenses, and those who stole my identity (& came way too close for comfort), or helped those who did will find themselves wondering how they could have been so *stupid* to risk everything. Don't they know that the laws have gotten considerably stricter in this age of doing everything on the Web, where nothing, including what I have just written, ever, but ever goes away, no matter how *techy* and brilliant you imagine yourself to me. Ask Kevin Mitnik.

I am so worried about how we are going to survive financially. Hey, we had a *thriving* business and made really good money. Life was good!

Until the bottom fell out and the "love of money" (other people's money) became a fatal lure. And to think that in my case, my nearest & dearest, could do this to me. And they are all in Church every Sunday.

I'll never understand. The final kick in the head was becoming aware that my trusted hubby had stopped paying property taxes years ago....and worse, while paying our employees and holdingg out the whithholding, etc., he failed to give it to the IRS! I found out very late in the game....our supposed Revenue Officer deluged ou mailbos with tons s mail, full of threats to take everything I own, filing liens (both federal and state), issuing Summons for both of us as well as our bank (Chase). After 7 years of these threats, she marched into our business and took everything she thought was worth something. We were supposed to be invited, but not. This was May 2013. Earlier they tried to take Jerry's IRA, but it was protected and unattachable, so the company involved wrote to our agent and the Officer saying, "No way, Jose."

She turned around and took every penny of MY inherited IRA, by affixing a teeny signature in an even teenier box....that was $80,000.00. Not for one minute do I believe this was legit. No. 1....I DID NOTHING WRONG!! It appears some embezzeling was going on for no reason. Also, the IRS is supposed to give an actual, penny-for-penny, accounting to say, "OK, you're paid up so we are issuing this certificate of release".

In order to do this, we would have had to owe "$00,0000" in back taxes. They then would have had to make a formal listing of of everying, financially speaking", that they had taken from us. They had an ongoing lien with Chase as well as certain of our "Big Ticket" clients....so instead of paying us, they sent it to the IRS.

Problems:
1. Our Revenue Officer had three different Badge ID's. Uh-uh, no sir. They have one....and one only. And she didn't do anything right, and "right" is spelled out very carefully in, oh, Pub 590, 594.

2. When she gave us a list of the stuff she took from our business...well, she took the most worthless, old equipment, and left the valuable computer.
And the page where she listed the items confiscated, she HAD it list its worth. Had to. I mean, this is MATH, a very specific science, not something that depended on opionion, but cold, hard figures.

There is so much more and at least this writing some of it out in cathartic.
Just know that I will NOT give up.

And neither should you if something like a bank "loses" your $$$....this world today is nuts. Do some research. Go to someone who can help you.

I know I'm starting tomorrow after another sleepless night...I can't afford to lose any more brain cells.
by RUTHIELEE63 2015-05-03 12:35:04
I opened my account at the main office in Ashtabula, in 2010.  While banking on May 2, 2015, at a branch in Giant Eagle, the teller misspelled a name on a cashier's check, and the information was on a post note.  I am reporting this incident, because when I asked for a personal cashier's check, her reply was, "I do not know you, and you will have to wait until Tuesday, when the check clears!" Now, correct me if I am wrong, wouldn't my banking history in the database suffice?  Additionally, this particular teller has assisted me at least three times previously.  Granted, I unfortunately, reside in a town that is not aware that "ALL" people are equal, and truly felt that I was discriminated against.  I find it interesting that Huntington Bank would have this mentality representing their corporation.
Mr
 4star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 4star Waiting Time
 4star Other Services
by sideburns, Feb. 18, 2015

I have found the personnel at the Sault branch to be most helpful and very friendly.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on The Huntington National Bank, Sault Ste. Marie Branch at Sault Sainte Marie, MI
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Giant Eagle Branch / Broadview Hts.
 1star Overall Rating
 3star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Tennisgirl, Dec. 29, 2014

Most unprofessional branch of a financial institution I've ever done business with.  I think they hire only former fast food workers.  If it didn't have the Huntington name on it, I'd of thought it was run by the attorney on Breaking Bad.  Too many examples of unprofessionalism that would make your toes curl...

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Broadview Heights Giant Eagle Branch at Broadview Heights, OH
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Great Bank
 5star Overall Rating
 4star Interest Rate and Cost
 4star Office Environment & Staff
 5star Waiting Time
 4star Other Services
by sherylH, Dec. 20, 2014

Great staff, friendly and helpful. They never fail to make sure that things are settled and working for me and the wait time is minimal at worst. Usually I walk right in and out.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on The Huntington National Bank, Griswold Street Branch at Port Huron, MI
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Good hometown bank
 4star Overall Rating
 4star Interest Rate and Cost
 4star Office Environment & Staff
 4star Waiting Time
 5star Other Services
by dukewilliam, Dec. 14, 2014

This bank has what they call 24 hour overdraft protection If a customer overdrafts his account he has 24 hours to rectify this with NO PENALTY i find their employees helpful and courteous and their telephone banking (where a customer can check balances, transactions ,or speak to a LIVE operator  every day ) is great Only thing I do not like is their lobby hours (9am-5 pm M-F and closing at 12 on Saturday) is very inconvenient

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on The Huntington National Bank, Newcomerstown Branch at Newcomerstown, OH
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Home loan
 2star Overall Rating
 2star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 2star Other Services
by Brownbear2, Dec. 11, 2014

Karen Thompson ignored my calls and when I finally became angry, she dumped me. I had 3 lender agents during the home loan process. None communicated to each other so I was asked for the same information more than once. When I was told I had everything submitted to finish the process, My husband received a call stating that I need to provide more paperwork information. The worst of the 3 by far was Karen Thompson. She has no people skills.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Suncrest Branch at Morgantown, WV
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Worst Bank EVER!!!!!!!
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by TrishC, Oct. 23, 2014

I have an auto loan with Huntington.  Worst mistake I ever made.  Get this!!  My car was repossessed yesterday over $128!!!  I called and had the customer service representative note that my account my payment was going to be late this month (I was not behind, I just needed more time this month).  I informed the customer service rep that I would make a partial payment and pay the balance on Friday.  I made the partial payment and had a balance due of $128. The following months payment wasn't even due yet.  My account reflected an amount due of $128!!  I was not months behind or anything.  I owed $128 and they came and repossessed my car!! Who repo's a car over $128??????  HUNTINGTON BANK!!  Seriously??  $128????  Unbelievable!!  There customer service is rude and unhelpful.  Their banking practices should be illegal.  I am not sure why they even give out auto loans, because if you don't make your monthly payment in full, they repo your car.  You don't even have to be behind on your payments.  THIS IS THE WORST BANK EVER!!!!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Operations Center Branch at Columbus, OH
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by smitty1950 2016-05-27 10:21:55
the last payment was due on last date of 22 of May and I sent it out on the 18th which should have give it plenty of time to get there, but I think they just didn't open until the 24th so they could charge me a late fee

\
by Knox 2016-09-23 21:49:14
I had a car loan with this bank and I found out. They was always helpful, I paid my loan off in full in a 1 1/2 early, they give me an interest refund. Thanks!
customer
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Sarge, Oct. 22, 2014

The northport branch is the friendliest and most helpful branch I've ever banked at.  The Branch in Leland is also great...Huntingtion is a super bank.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Northport Branch at Northport, MI
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