WesBanco Bank, Inc., Review

WesBanco Bank, Inc., Review

Average rating stars based on 12 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
5
4 star:
1
3 star:
0
2 star:
0
1 star:
6

4 Star Review

Poor Customer Service
 4star Overall Rating
 1star Office Environment & Staff
by MissTyerius, May. 09, 2014

I have been a Fidelity Bank customer & now am a Wesbanco customer.  There is a teller named Linda at the Zelienople branch who has for years and continues to offer the worst customer service.  She does not greet you, does not acknowledge you, does not thank you.  She glares at you as if you are an imposition.  She has treated my mother this way and all 3 of my children this way (all customers).  After another experience with her this week, I have decided to move my account.  I work in retail and know the importance of good customer service.  Linda needs some serious 'coaching'.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on WesBanco Bank, Inc., Zelienople Branch at Zelienople, PA
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