WesBanco Bank, Inc., ZELIENOPLE BRANCH

Name:WesBanco Bank, Inc., ZELIENOPLE BRANCH
Full Service Brick and Mortar Office
Review: 3star11 client reviews
Location:251 S Main St
Zelienople, PA 16063

Butler County
View Other Branches
 
Phone:724-452-6655
FDIC Cert:#803
Established:01/01/1882


The Bank

Name:WesBanco Bank, Inc.
Concentration:Commercial Lending Specialization
Established:01/20/1870
FDIC Insurance:01/01/1934
Holden By:WESBANCO INC
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:196, view all, view on map
Website:www.wesbanco.com
Total Assets:$17,686,314,000
Total Deposits:$13,419,919,000
Total Equity Capital:$2,541,168,000
Total Domestic Office Deposits:$13,419,919,000
Net Income:$174,244,000
Quarterly Net Income:$38,368,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:7%
Quarterly Return on Equity:6%
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Client Review

11 client reviews of WesBanco Bank, Inc. scored 3 out of 5.

Poor Customer Service
 4star Overall Rating
 1star Office Environment & Staff
by MissTyerius, May. 09, 2014

I have been a Fidelity Bank customer & now am a Wesbanco customer.  There is a teller named Linda at the Zelienople branch who has for years and continues to offer the worst customer service.  She does not greet you, does not acknowledge you, does not thank you.  She glares at you as if you are an imposition.  She has treated my mother this way and all 3 of my children this way (all customers).  After another experience with her this week, I have decided to move my account.  I work in retail and know the importance of good customer service.  Linda needs some serious 'coaching'.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on WesBanco Bank, Inc., Zelienople Branch at Zelienople, PA
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Wesbanco Zelienople
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Joyful, Nov. 02, 2013

We have been happy  Fidelity/Wesbanco customers for over thirty years. The staff serve with pleasant attitudes and make going to the bank an experience I look forward to.
They are knowledgable and have always been eager to assist us even when it means going the extra proverbial mile.
Thank you, Wesbanco Zelienople Branch!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on WesBanco Bank, Inc., Zelienople Branch at Zelienople, PA
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All Reviews...

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