Home > Kentucky Banks > Frankfort Banks > WesBanco Bank, Inc. Frankfort > WesBanco Bank, Inc., FRANKLIN SQUARE BRANCH > Review
WesBanco Bank, Inc., Review
WesBanco Bank, Inc., Review
Average rating
based on 12 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
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4 Star Review
Poor Customer Service
Overall Rating
Office Environment & Staff
by MissTyerius, May. 09, 2014
I have been a Fidelity Bank customer & now am a Wesbanco customer. There is a teller named Linda at the Zelienople branch who has for years and continues to offer the worst customer service. She does not greet you, does not acknowledge you, does not thank you. She glares at you as if you are an imposition. She has treated my mother this way and all 3 of my children this way (all customers). After another experience with her this week, I have decided to move my account. I work in retail and know the importance of good customer service. Linda needs some serious 'coaching'.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on WesBanco Bank, Inc., Zelienople Branch at Zelienople, PA
19 of 20 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staffby MissTyerius, May. 09, 2014
I have been a Fidelity Bank customer & now am a Wesbanco customer. There is a teller named Linda at the Zelienople branch who has for years and continues to offer the worst customer service. She does not greet you, does not acknowledge you, does not thank you. She glares at you as if you are an imposition. She has treated my mother this way and all 3 of my children this way (all customers). After another experience with her this week, I have decided to move my account. I work in retail and know the importance of good customer service. Linda needs some serious 'coaching'.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on WesBanco Bank, Inc., Zelienople Branch at Zelienople, PA
19 of 20 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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