Wells Fargo Bank, VALLEY FAIR BRANCH

Name:Wells Fargo Bank, VALLEY FAIR BRANCH
Full Service Brick and Mortar Office
Review: 2star862 client reviews
Location:3691 S 2700 W
Salt Lake City, UT 84119

Salt Lake County
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Phone:801-955-2630
FDIC Cert:#3511
Established:07/27/1970


The Bank

Name:Wells Fargo Bank
Concentration:All Other Over 1 Billion
Established:01/01/1870
FDIC Insurance:01/01/1934
Holden By:WELLS FARGO&COMPANY
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4280, view all, view on map
Website:www.wellsfargo.com
Total Assets:$1,719,839,000,000
Total Deposits:$1,423,112,000,000
Total Equity Capital:$165,821,000,000
Total Domestic Office Deposits:$1,403,197,000,000
Net Income:$11,054,000,000
Quarterly Net Income:$5,691,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:13%
Quarterly Return on Equity:14%
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Client Review

862 client reviews of Wells Fargo Bank scored 2 out of 5.

Worst Customer Service!
 1star Overall Rating
by gooseegg, May. 18, 2013

I can't believe how poorly I have been treated at this branch!! Once a week I use thus branch to order change for the business I work at. On several occasions it was clear that the teller had no clue how to efficiently do his/her job. I recently went here on the usual business, but was also curious about opening an account for myself. As I entered, I held the door for another customer. She was better dressed than I, and as we entered, she was greeted warmly, I got barely a glance. She stood behind me in line, and when it was my turn the teller looked right past me and asked her to step right up. She insisted I was first, and only then did the teller give me a first look. Might I add that he recoiled as though I were covered in filth and rolled his eyes as he 'invited' me to the counter. My transaction was short, but throughout it was blatantly clear that he had better things to do. Needless to say, I am now repulsed by the idea of opening an account with them! Last week I witnessed a female teller very poorly handle a transaction in which there was a language barrier and as the frustrated customers walked away, not having resolved the issue with their account, the teller turned to the manager and they proceeded to talk **** about them! Today was the last straw. I attempted to make change, and as the employee was finishing up my order his manager walked up and informed me that I would be  charged  unless I opened an account, rather than inviting me to open one. Screw this place, I'll take my business elsewhere.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Valley Fair Branch at Salt Lake City, UT
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