Wells Fargo Bank, Review

Awful! Absolutely awful and terrible
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by miaguy0307, Dec. 15, 2011

Rude, 10 teller stations, 10 people behind the glass. 1 person actually doing something. The other 9 were eating, chatting etc......

There was a line of 40 people waiting.....

Called to make an appointment to see somebody to complain and took 25 minutes to get through on the phone (presuming that they were filing their nails) then took a further 10 minutes on the phone to make an appointment.

I used to LOVE Wachovia and the people at this location. Most of the people that used to be at this location have left (presuming that they were fed up with Wells Fargo) and have been replaced with rude, obnoxious idiots.

I HIGHLY rated Wells Fargo but after this morning I have made an appointment in 3 hours time to close my accounts with them completely.

I have made an appointment in 4 hours time to open a new account with Bank of America!



* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Lincoln Road Branch at Miami Beach, FL
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Wells Fargo Bank, Ewing, NJ branch
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by NoHype, Dec. 12, 2011

Be advised this is a Big Bank, like the Wall Street banks. It was Wachovia until Wells Fargo bought it. Policies are much more restrictive now. The only reason I keep my account there is the positive relationship I have with my personal banker, who knows me and will help me over the phone. This is crucial, since I now live in another state. Otherwise I would transfer my money to a local bank, as I do not want to support Big Banks. The waiting time rating refers to phone calls, as I am rarely in the bank itself.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, Ewing Branch at Trenton, NJ
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Zero Starssss !!!!!
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by 454545, Dec. 10, 2011

Closing my account at Wells Fargoin Oregon City after some skater boty was extremely rude and unprofessional!! Why would I bank when they hire people like this to serve me!! He smelt like weed and had a huge nose ring in his nose! I should just have the cops check his car out! Guys name was Kyle! POOR SERVICE!!!!! Shame on you Kyle!  

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Oregon City Branch at Oregon City, OR
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Management/staff very RUDE
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by roxyfp, Dec. 09, 2011

I'm a regular customer at this bank, may come in almost weekly, GOT THE RUDEST CUSTOMER SERVICE IN WORLD TODAY> unbelievable. this is how they treat their REGULAR customers

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Pine Lake Branch at Sammamish, WA
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this bank is a joke!!!!!!!
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by Prue, Dec. 06, 2011

I have never been treated with such negative customer support, I have been dealing with an issue since saturday and it is now tuesday and I have talked to 4 different people and gotten 4 different answers then the manager comes in and is very rude and is telling me how it is going to be. i waiting sat for 1 hr monday no wait today waited 2 hours and at least 4 hours on the phone, we do have better things to do. it is a joke to say that wells fargo cares about their customers, all personal at branch and on the phone are very rude and do not know what customer service is all about, CAUTION STAY AWAY

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Sun City Center Branch at Sun City Center, FL
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ms.
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by annetteb, Dec. 06, 2011

cannot EVER get anyomne to answer phones.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Knightdale Branch at Knightdale, NC
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FED UP
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by fedup1987, Dec. 05, 2011

THey are very rude! I even asked if they could go over something with me and the woman Katherine maybe?? WAS VERY VERY RUDE. AVOID THIS BANK!!! IT IS HORRIBLE and they are of NO HELP!!!

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Vestavia Branch at Birmingham, AL
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Fee-hungry
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by Smith, Dec. 03, 2011

I've had an account there for 50 years (when it was the BofWA, PNofWA, and now Wells Fargo). So, I know what service should be. And yet, when I wrote two checks for July 1, WF allowed the checks to be cashed on June 30th and charged ME overdraft fees for insufficient funds. To add insult to financial injury, they've never responded to my letters of protest. Neverless to say, I've taken most of my business toanother bank.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Lakewood Mall Branch at Lakewood, WA
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i hate wells fargo they are sick people
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by NOPUSHOVER, Dec. 03, 2011

BEWARE THEY WILL RIP YOU OFF ON YOUR SAVINGS CHECKIHNG ANDEVERYTHING ELSE.....PUSHY TELLERS FROM H---

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Angola Branch at Angola, IN
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YOUR MONEY IS THEIR MONEY
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by 1NOTANYONESBANK, Nov. 26, 2011

These ratings need a set of negative stars.They deserve no STARS! These people need complete training over again. I accompanied my father in law to this branch because he is unable to drive. When he attempted to withdraw money from his account they wanted to know why he was taking his money out of their bank and what he was going to use it for! He doesn't share that information with any of his family why were they asking him? When I began to object to such questions I was told by a couple of the assistant managers to leave and not come back or they would call the police! I wouldn't return to that bank if they paid me. I lost out on $20,000 worth of construction supplies, my unemployment and my time to take care of my in laws to get treated like that! 2 days later they sent adult protective services to his house! They should close the doors and shut down for good. DON'T USE THIS BANK .........YOU'VE BEEN WARNED!!!!!!!!!!!!!!!!!!!!!

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Redding Branch at Redding, CA
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Closed
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by donewf, Nov. 17, 2011

This branch is now closed. Thanks for the great times WF tellers.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Anoka Motor Bank Branch at Anoka, MN
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Awsome
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by Donaldsmith2011, Nov. 17, 2011

All I can say is perfect! the w35th wells Fargo in Austin knows how to do it! Manager Shawn Mcadam is fantastic.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Austin West 35th Branch at Austin, TX
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Disappointed Customer
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by WFCustomer, Nov. 16, 2011

Do not get a mortgage with this bank.  They have terrible service and make mistakes upon mistakes with hours on the phone to try and correct it and still no resolution.

The Assistant Manager at the John's Creek location in Florida is rude and belittling to women.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Johns Creek Branch at Saint Johns, FL
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Heartless neighbors
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by Lovesk, Nov. 14, 2011

During the crystal classic,  they had every car towed,  over 100.  What does it matter.  Other businesses on the key spend thousands of dollars to market the key and they just don't care.  Get off our friendly island.!

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Siesta Key Branch at Sarasota, FL
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Friendly Tellers
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by Sundog, Nov. 10, 2011

I have been banking at this branch for several years now.  The staff has always been pleasant and very helpful, I have transferred money to my son's account (he is in college) several times without having the correct account number with me, the tellers figure it all out and have always gotten it right :)

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Los Altos Branch at Los Altos, CA
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Unhappy customer
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by bobrud1, Nov. 10, 2011

I am still here after 3 years. I was the person who had is CD funds paying over 4% transfered to 0% checking account 10 days after purchase without notifaction or explanation . Ben Beverly ignored me repeatedly.I continue to have monthly statements sent to me.I have had 3 telephone with gallop poll  about same subject. This cost more than a simple goodwill gester. Hundreds of emails later. This feud could end with small goodwill gester and $20 fee refund. I will never stop complaining. I have all but stopped using Wells Fargo. This was A Wachovia  mistake one day before Wells bought Wachovia Robert Ruddick

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, Crossridge at Glen Allen, VA
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Hold On Deposit
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by JoeM1108, Nov. 09, 2011

I had a deposit I made on November 4th, 2011 drawn on a local bank. The deposit cleared the local bank on Monday, November 7th. I had the owner of the escrow company call the branch and speak to Touche and the Branch Manager. The latter never returned her call. Nor did he ever return my call. The account was still on hold for this deposit until 16th. If a deposit drawn on a local bank clears why does Wells Fargo hold that deposit? It is unnecessary. I have been a Wells Fargo client for 20 years. I have a line of credit with them and significant deposits in the past. I will be transferring my funds as soon as this check clears to a credit union.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Los Altos Center Branch at Long Beach, CA
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Friendly and helpful!
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by KSWend, Nov. 06, 2011

Went to this branch on Thursday for Notary Services.  Door greeter was very friendly and helpful.  Notary was nice and helpful as well.  Don't live near this branch, but if I'm in the area again and I need Wells Fargo services I will stop in.  Thank you!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Six Forks Branch at Raleigh, NC
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Not haapy
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by sadest, Nov. 05, 2011

We wonder y banks r the way they r ,if ur looking for fair, just , good service then u will avoid this branch.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Smoky Hill Branch at Aurora, CO
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Gone downhill
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by DoctorCatherine, Nov. 04, 2011

Since Wells Fargo took over Wachovia, everything has gone downhill.  My biggest complaint:  The drive-through window.  I've banked here for 23 years - it would take 2-3 minutes on average to get through.  Now, 7-10 minutes because they have only one, inexperienced teller working the window instead of the 2-3 experienced tellers who were working there.  There is no excuse for this.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Mount Pleasant Main at Mount Pleasant, SC
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