Wells Fargo Bank, LAKEWOOD TOWNE CENTER BRANCH

Name:Wells Fargo Bank, LAKEWOOD TOWNE CENTER BRANCH
Full Service Brick and Mortar Office
Review: 2star866 client reviews
Location:10225 Gravelly Lake Dr Sw
Lakewood, WA 98499

Pierce County
View Other Branches
 
Phone:253-581-5021
Branch Deposit:$178,208,000
FDIC Cert:#3511
Established:03/15/1957


The Bank

Name:Wells Fargo Bank
Concentration:All Other Over 1 Billion
Established:01/01/1870
FDIC Insurance:01/01/1934
Holden By:WELLS FARGO&COMPANY
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4218, view all, view on map
Website:www.wellsfargo.com
Total Assets:$1,711,028,000,000
Total Deposits:$1,419,560,000,000
Total Equity Capital:$168,241,000,000
Total Domestic Office Deposits:$1,412,718,000,000
Net Income:$5,543,000,000
Quarterly Net Income:$5,543,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:13%
Quarterly Return on Equity:13%
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Client Review

866 client reviews of Wells Fargo Bank scored 2 out of 5.

BAD CUSTOMER SERVICE. STOIC TELLER AND RUDE SERVICE MANAGER.
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by bellasmith, Mar. 03, 2013

Teller transferred my money incorrectly to the wrong person and I complained to service manager who blamed me instead. Very unprofessional service manager who raised her voice at me and told me I can complain all I want but she cant help me.
Didn't apologize for the inconvenience and I have to wait 5-10 business days for them to get me my money back.
I recommend you bank somewhere else.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Lakewood Mall Branch at Lakewood, WA
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Fee-hungry
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Smith, Dec. 03, 2011

I've had an account there for 50 years (when it was the BofWA, PNofWA, and now Wells Fargo). So, I know what service should be. And yet, when I wrote two checks for July 1, WF allowed the checks to be cashed on June 30th and charged ME overdraft fees for insufficient funds. To add insult to financial injury, they've never responded to my letters of protest. Neverless to say, I've taken most of my business toanother bank.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Lakewood Mall Branch at Lakewood, WA
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