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Wells Fargo Bank, Review
Wells Fargo Bank, Review
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Excellent service
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by Tenten, Jan. 17, 2014
Very impressed with the level of customer service. Staff very welcoming and made my opening account transition very smooth. Every one I came in contact was extremely good
Personal banker Kimberly went over and beyond my expectation. Very polite and helpful.
Thank you and Great job. Wells Fargo 1st and Market San Diego.
Tendai
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, 1st & Market at San Diego, CA
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by Tenten, Jan. 17, 2014
Very impressed with the level of customer service. Staff very welcoming and made my opening account transition very smooth. Every one I came in contact was extremely good
Personal banker Kimberly went over and beyond my expectation. Very polite and helpful.
Thank you and Great job. Wells Fargo 1st and Market San Diego.
Tendai
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, 1st & Market at San Diego, CA
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Review
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by thisisridiculous, Jan. 17, 2014
The slowest bank I have ever encountered. I waited 15 minutes to make a simple deposit with only one car ahead of me. It is the same inside the bank. They may have one teller that can actually count money. When I called the bank to speak with the branch manager he was not available and when I asked to be put through to his voicemail I was told he does not have voicemail. To add insult to injury the slow teller tries to smooth over his ineptness by telling everyone to "have a blessed day"
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Wakefield Branch at Raleigh, NC
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by thisisridiculous, Jan. 17, 2014
The slowest bank I have ever encountered. I waited 15 minutes to make a simple deposit with only one car ahead of me. It is the same inside the bank. They may have one teller that can actually count money. When I called the bank to speak with the branch manager he was not available and when I asked to be put through to his voicemail I was told he does not have voicemail. To add insult to injury the slow teller tries to smooth over his ineptness by telling everyone to "have a blessed day"
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Wakefield Branch at Raleigh, NC
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Branch 5825 State Bridge Rd, Johns Creek GA
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by Fortunya, Jan. 16, 2014
I am reviewing the customer service of the store manager Jon Wall, (his name tag says his title is store manager). I went to ask about a problem I see with our credit balance. He told me he cannot see that on his system, he asked me what credit product I have. I showed him the credit product I have on my phone, and he said he does not know the name of the product and cannot give me number to call. He also said he does not have the product and I should know the name of the product because I have it. After a while he got a tel and write that down, I started to question his manager knowledge and he asked "Do you want the number" and I asked him if he was threatening me. He told me he is not threatening me and questioned me why I said that. No where in my dealing with him did he ever say thank you, sorry. The customer is not always first. This bank lied before twice with regards to our mortgage application, debited our checking account with a service fee when the account does not warrant fees. This bank stonewalls and refuses to help customers. The worst bank I ever have in my life to date. I have banked with Citi and smaller banks, never have I banked with such a unethical bank. When we applied for a mortgage, they charged our credit as a cash advance for an appraisal when that should be charged as a credit; they have the galls to say they cannot reverse the transaction and make that a credit transaction instead of a cash advance. If I can give them cow dung as rating , I would do so.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Ga Fulton County Branch at Atlanta, GA
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by Fortunya, Jan. 16, 2014
I am reviewing the customer service of the store manager Jon Wall, (his name tag says his title is store manager). I went to ask about a problem I see with our credit balance. He told me he cannot see that on his system, he asked me what credit product I have. I showed him the credit product I have on my phone, and he said he does not know the name of the product and cannot give me number to call. He also said he does not have the product and I should know the name of the product because I have it. After a while he got a tel and write that down, I started to question his manager knowledge and he asked "Do you want the number" and I asked him if he was threatening me. He told me he is not threatening me and questioned me why I said that. No where in my dealing with him did he ever say thank you, sorry. The customer is not always first. This bank lied before twice with regards to our mortgage application, debited our checking account with a service fee when the account does not warrant fees. This bank stonewalls and refuses to help customers. The worst bank I ever have in my life to date. I have banked with Citi and smaller banks, never have I banked with such a unethical bank. When we applied for a mortgage, they charged our credit as a cash advance for an appraisal when that should be charged as a credit; they have the galls to say they cannot reverse the transaction and make that a credit transaction instead of a cash advance. If I can give them cow dung as rating , I would do so.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Ga Fulton County Branch at Atlanta, GA
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In a Word - Disgusting
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by AngiOlekson, Jan. 14, 2014
Wells Fargo is a revolting bank. They have no regard for their customers other then bank fees. They just take and take and make no effort to help those who need it. They are only there to help those who have a ton of money already and not there to help those who actually need help. I am completely disgusted by the people that work here and the policies that govern. I will tell anyone and everyone that will listen to choose wisely when banking. Choose someone who actually listens and cares for their patrons.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Moreland-Sellwood Branch at Portland, OR
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by AngiOlekson, Jan. 14, 2014
Wells Fargo is a revolting bank. They have no regard for their customers other then bank fees. They just take and take and make no effort to help those who need it. They are only there to help those who have a ton of money already and not there to help those who actually need help. I am completely disgusted by the people that work here and the policies that govern. I will tell anyone and everyone that will listen to choose wisely when banking. Choose someone who actually listens and cares for their patrons.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Moreland-Sellwood Branch at Portland, OR
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Very nice people
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by IINNURR, Jan. 11, 2014
Thank you for your help with getting me my payment squared away. Tracey is really great. I had trouble with the national number and was on hold for 20 minutes. I came up with an idea to go to the bank for help. She helped not only clarify the issue but called several staff members at the another local bank and the national number. It took 45 minutes but she fixed something that was already behind 5 days.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Madras Branch at Madras, OR
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by IINNURR, Jan. 11, 2014
Thank you for your help with getting me my payment squared away. Tracey is really great. I had trouble with the national number and was on hold for 20 minutes. I came up with an idea to go to the bank for help. She helped not only clarify the issue but called several staff members at the another local bank and the national number. It took 45 minutes but she fixed something that was already behind 5 days.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Madras Branch at Madras, OR
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Scumbags
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by Sunflower123, Jan. 09, 2014
Went in to see about a a HELOC. Tried to tell me the rate was the regular rate PLUS prime!
* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
* this review was made on Wells Fargo Bank, White Plains Branch at White Plains, NY
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by Sunflower123, Jan. 09, 2014
Went in to see about a a HELOC. Tried to tell me the rate was the regular rate PLUS prime!
* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
* this review was made on Wells Fargo Bank, White Plains Branch at White Plains, NY
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Poor customer service
Overall Rating
by Stephen1000, Jan. 04, 2014
Very poor customer service!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, 249 & Spring Cypress Branch at Houston, TX
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse

by Stephen1000, Jan. 04, 2014
Very poor customer service!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, 249 & Spring Cypress Branch at Houston, TX
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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by masteryoda69 2014-01-07 13:07:32
They are the ones who corrupt society. I know for a Godly fact that I was severely wronged by this franchise, more than once. Check the FDIC, MAKE SURE THEY HAVE YOUR MONEY. BECAUSE CHANCES ARE, THEY'VE SPENT IT! POSITIVE THOUGHTS BRING POSITIVE REALITIES! CHANG EYOUR LIFE TODAY! GO TO NOHOAXDOTCOM THERE you will find the answers you seek. --- signed, sincerely your favorite Jedi. "Meditation is the difference between "us & them", choose your master carefully...."
Peace Love Happiness Warmth Shelter Water & know how to defend yourself! We can create a peaceful planet. Then to infinity!
Peace Love Happiness Warmth Shelter Water & know how to defend yourself! We can create a peaceful planet. Then to infinity!
Poor customer service
Overall Rating
by Stephen1000, Jan. 04, 2014
Very poor customer service!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, 249 & Spring Cypress Branch at Houston, TX
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse

by Stephen1000, Jan. 04, 2014
Very poor customer service!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, 249 & Spring Cypress Branch at Houston, TX
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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ms
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by travelwright, Dec. 30, 2013
Been a customer since 1969, but "IN ALL DUE RESPECT" (repeated 15 times by Wells Fargo Corporate employee), "there is no one higher who will speak with you."
I was calling the Corporate Office because none of the branches had a Manager who would speak with me - the low life customer. Right now, I hate Wells Fargo.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Valley View & Ball Branch at Buena Park, CA
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by travelwright, Dec. 30, 2013
Been a customer since 1969, but "IN ALL DUE RESPECT" (repeated 15 times by Wells Fargo Corporate employee), "there is no one higher who will speak with you."
I was calling the Corporate Office because none of the branches had a Manager who would speak with me - the low life customer. Right now, I hate Wells Fargo.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Valley View & Ball Branch at Buena Park, CA
11 of 13 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Bank manager told me it was my problem...
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by nonewsisgoodnews, Nov. 27, 2013
Called to see if a charge to my account could be waived due to a mistake on another party, which in returned charged me. Bank manager was rude and told me that this was my problem and maybe I should keep better track of things. Just to say I will find another bank that actually wants to help it's customers.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Lititz Branch at Lititz, PA
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by nonewsisgoodnews, Nov. 27, 2013
Called to see if a charge to my account could be waived due to a mistake on another party, which in returned charged me. Bank manager was rude and told me that this was my problem and maybe I should keep better track of things. Just to say I will find another bank that actually wants to help it's customers.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Lititz Branch at Lititz, PA
18 of 22 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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by Elinvader 2013-12-04 16:52:42
They want the client know everything is impossible u got to help too,and there is not atm near u gott to find a bank to dont charge that ironic because its obligue that you gonna take money from a otgher atm and they charge u a lot ,you they got to make more atms different places and too much abusive they want everything and nothing for the client why? If your a bank u supposed to pay clients for have our money there tss no charge me for everything
Bad Customer Service!
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by cwdauterive, Nov. 25, 2013
Spent 2 weeks trying to resolve an issue only to be ignored. 5 unreturned calls one from a "manager" who claimed he would call me back the sw day. Don't expect them to resolve anything, because they don't even have the common decency to call a valued customer back.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Flatiron Crossing Branch at Broomfield, CO
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by cwdauterive, Nov. 25, 2013
Spent 2 weeks trying to resolve an issue only to be ignored. 5 unreturned calls one from a "manager" who claimed he would call me back the sw day. Don't expect them to resolve anything, because they don't even have the common decency to call a valued customer back.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Flatiron Crossing Branch at Broomfield, CO
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Great WFB
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by MartinE, Nov. 19, 2013
We have been going to this bank since moving into the area about a year and a half ago. Renee and Michelle have been extremely helpful and friendly. Service has always been excellent - and they have done their best to address our needs. I highly recommend this branch of WFB.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Pasadena Lake Branch at Pasadena, CA
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by MartinE, Nov. 19, 2013
We have been going to this bank since moving into the area about a year and a half ago. Renee and Michelle have been extremely helpful and friendly. Service has always been excellent - and they have done their best to address our needs. I highly recommend this branch of WFB.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Pasadena Lake Branch at Pasadena, CA
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Best Tucson Wells Fargo branch
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by HapE, Nov. 11, 2013
I have found that this branch of Wells Fargo is the only branch that goes out of their way to treat their customers well. I was never a fan of Wells Fargo, and had to seek out a branch for my job that was willing to go the extra mile. This one is it! I must say the staff at this location is always wonderful and makes my banking easy.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Tucson Medical Center Branch at Tucson, AZ
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by HapE, Nov. 11, 2013
I have found that this branch of Wells Fargo is the only branch that goes out of their way to treat their customers well. I was never a fan of Wells Fargo, and had to seek out a branch for my job that was willing to go the extra mile. This one is it! I must say the staff at this location is always wonderful and makes my banking easy.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Tucson Medical Center Branch at Tucson, AZ
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On my way to change EVERYTHING to new bank!
Overall Rating
by Disgusted7878, Nov. 08, 2013
Wells Fargo Bank Naples Park off of Immokalee is the WORST bank ever! Explain to me how a BANK , open during BANKING HOURS... Does not have a BANKER available at 1:30 pm in the afternoon??? No one , not one person in the bank is able to give me my debit card???? Wowww thats the epidemy of awful customer service, poor staffing and sheer stupidity. Wells Fargo if you cant compete with the new wave of customer service and convinience GET OUT OF THE GAME !!!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, East Naples Branch at Naples, FL
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by Disgusted7878, Nov. 08, 2013
Wells Fargo Bank Naples Park off of Immokalee is the WORST bank ever! Explain to me how a BANK , open during BANKING HOURS... Does not have a BANKER available at 1:30 pm in the afternoon??? No one , not one person in the bank is able to give me my debit card???? Wowww thats the epidemy of awful customer service, poor staffing and sheer stupidity. Wells Fargo if you cant compete with the new wave of customer service and convinience GET OUT OF THE GAME !!!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, East Naples Branch at Naples, FL
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LYNDEN WA branch is the WORST!
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by LyndenWA, Nov. 06, 2013
I have had the same problem with the Lynden WA branch. I've been trying since 10/17 (today is 11/6) to send money from my Wells account to an account in another country. I was told twice I needed to come into the Lynden branch in person, neither time was the transaction possible because "they didn't know how." I have now called 4 times, each time I was told that someone would call me back that same day. I have heard NOTHING! Wells Fargo should know how these people at the Lynden WA branch are representing them and should be replaced with people who care. Shame, shame, shame on you LYNDEN WA
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Lynden Branch at Lynden, WA
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by LyndenWA, Nov. 06, 2013
I have had the same problem with the Lynden WA branch. I've been trying since 10/17 (today is 11/6) to send money from my Wells account to an account in another country. I was told twice I needed to come into the Lynden branch in person, neither time was the transaction possible because "they didn't know how." I have now called 4 times, each time I was told that someone would call me back that same day. I have heard NOTHING! Wells Fargo should know how these people at the Lynden WA branch are representing them and should be replaced with people who care. Shame, shame, shame on you LYNDEN WA
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Lynden Branch at Lynden, WA
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Stay away!!
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by angryinaugusta, Nov. 05, 2013
I have not had a Wells Fargo account in years and they sent me to collections for a safety deposit box that I had years ago that I never used!!! Worst experience! Take your business somewhere else!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Furys Ferry Branch at Augusta, GA
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by angryinaugusta, Nov. 05, 2013
I have not had a Wells Fargo account in years and they sent me to collections for a safety deposit box that I had years ago that I never used!!! Worst experience! Take your business somewhere else!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Furys Ferry Branch at Augusta, GA
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by gina51 2014-01-07 19:46:07
Do not bank at Wells Fargo in sandpoint Idaho. They do not return calls when they are suppose to and when they did call back after 3 calls from me it was’nt from either of the managers I requested to speak to. They made a obvious bank error and would not take responsibility and charged me overdraft fees.It’s clear to me now why there is such a huge employee turnover at this branch.
Sartell Morons
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by mnfan1, Nov. 04, 2013
Poor service, usually held up by self important subhumans without regard to customers time. They often cite rules and regulations they do not understand, causing service time to drastically expand to uncontrollable levels.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, Sartell Branch at Sartell, MN
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by mnfan1, Nov. 04, 2013
Poor service, usually held up by self important subhumans without regard to customers time. They often cite rules and regulations they do not understand, causing service time to drastically expand to uncontrollable levels.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, Sartell Branch at Sartell, MN
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To pushy
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by Mossyoak, Nov. 04, 2013
Went in to make a withdrawal. The line had about 20-25 people in line and was moving slow. When my turn came the teller asked what I intended to do with the money. How rude, then he asked more questions about my finaces and tries to sell me a loan or credit card,said I was not interested and he continuesd his pitch. Wanted my phone number to call me later for more offers, didnt want to take no for an answer. Now I know why it takes so long to get waited on. Everyone is suppose to do that to all customers to sell, sell. Where is customer courtesy.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Griffin Pavilion at Griffin, GA
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by Mossyoak, Nov. 04, 2013
Went in to make a withdrawal. The line had about 20-25 people in line and was moving slow. When my turn came the teller asked what I intended to do with the money. How rude, then he asked more questions about my finaces and tries to sell me a loan or credit card,said I was not interested and he continuesd his pitch. Wanted my phone number to call me later for more offers, didnt want to take no for an answer. Now I know why it takes so long to get waited on. Everyone is suppose to do that to all customers to sell, sell. Where is customer courtesy.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Griffin Pavilion at Griffin, GA
7 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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by britt123 2013-11-06 12:11:48
SAME OMFG THIS HAPPENED ON THE SAME DAY TOO. Wow. It was AWFUL and when I tried to complain about him to the manager, she shooed me away and said she was busy... I can literally take my money elsewhere - terrible service and incredibly pushy..
Dennis F.
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by deeny, Nov. 04, 2013
I had a problem with a A.T.M. deposit that was handled quickly and proffessonaly ... Was quite blown away by the staff and there outsnding costumer srvice skilles keep up the good work
* this reviewer has be with this bank for >10 years
* this review was made on Wells Fargo Bank, Fishhawk Ranch Branch at Lithia, FL
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by deeny, Nov. 04, 2013
I had a problem with a A.T.M. deposit that was handled quickly and proffessonaly ... Was quite blown away by the staff and there outsnding costumer srvice skilles keep up the good work
* this reviewer has be with this bank for >10 years
* this review was made on Wells Fargo Bank, Fishhawk Ranch Branch at Lithia, FL
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WELLS FARGO,loch raven branch
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by havana5227, Nov. 01, 2013
TELLERS ARE PLEASENT AND ENGAGEING , EAGER TO HELP WITH
BANKING NEEDES.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Loch Raven Branch at Baltimore, MD
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by havana5227, Nov. 01, 2013
TELLERS ARE PLEASENT AND ENGAGEING , EAGER TO HELP WITH
BANKING NEEDES.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Loch Raven Branch at Baltimore, MD
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< Previous Page | Next Page > Page 12 of 44
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Laredo, TX 78045
Full Service Brick and Mortar Office
2442 San Isidro Pkwy
Laredo, TX 78045
First National Bank Texas, SWM - LAREDO - RC 623 (0.5 miles)
Full Service Retail Office
2615 Ne Bob Bullock Loop
Laredo, TX 78045
Full Service Retail Office
2615 Ne Bob Bullock Loop
Laredo, TX 78045
JPMorgan Chase Bank, INTERNATIONAL & LOOP 20 BANKING CENTER BRANCH (0.6 miles)
Full Service Brick and Mortar Office
10720 International Blvd
Laredo, TX 78045
Full Service Brick and Mortar Office
10720 International Blvd
Laredo, TX 78045