Wells Fargo Bank, 185th & Sunset Blvd Branch

Name:Wells Fargo Bank, 185th & Sunset Blvd Branch
Full Service Brick and Mortar Office
Review:849 client reviews
Location:2645 Nw Town Center Dr
Beaverton, OR 97006

Washington County
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FDIC Cert:#3511

The Bank

Name:Wells Fargo Bank
Concentration:All Other Specialization > 1 Billion
FDIC Insurance:1934-01-01
Holden By:Wells Fargo&Company
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:5461, view all, view on map
Total Assets:$1,712,919,000,000
Total Deposits:$1,382,138,000,000
Total Equity Capital:$167,346,000,000
Total Domestic Office Deposits:$1,326,735,000,000
Net Income:$19,553,000,000
Quarterly Net Income:$3,341,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:12%
Quarterly Return on Equity:8%

Client Review

849 client reviews of Wells Fargo Bank scored 2 out of 5.

Worst exprience EVER~~~
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by TrueSh8T, Aug. 26, 2013

I opened my account three mos ago.  I explained to the account rep what my needs were ie: withdraw, deposit and child savings account.  I emphasized my NEED to have deposit abilities thru my ATM.  Long story short... I didn't get what I asked for. AS A MATTER OF FACT ALL MY WORRIES AND FEARS of dealing with another bank came true, when I found out she signed me up for some restricted acct. Never was I told that the acct would be a restricted acct; she just kept "mmmmmhhmming and auhing" me. I came forward with my concerns, worst part was my interactions with the staff, by far the worst consumer service ever.  It seem there was more pawning me off to others who couldn't give me a definite answer to any of my questions.  The worst was when I closed my acct, I was pulled out of line to see yet another Acct rep all so he (Jon Nguyen) can hand me a white deposit slip and tells me "you can get back in line now"  ... I said, Are you serious?  Jon, ever so immaturely peeps his head up to see the now five people wait and says "yes, it's a short line"!!!  Geee, Thanks!  What can you find at Wells Fargo, Staff full of immaturity. lack of customer services skills and lack of knowledge!

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, 185th And Sunset Blvd Branch at Beaverton, OR
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2 comments. Add a comment

by Axel 2013-08-29 08:32:57
I am very sure you over exaggerated this entire conversation. The staff are extremely nice, the people are friendly, and they make sure your needs are met. Yea it took me a little longer but there only like 4 lines there anyway and only 2 personal bankers because it was built for less people. You probably get bad customer service because your a bad customer.
by busyRN2 2013-08-30 12:16:40
um, no, axel, i believe you are wrong.  i am a good customer, nice person, and when i stopped in to discuss business i was treated like crap!  very poor customer service.  I also called several times and NEVER received a return call...stay local and steer clear of this institution.....1stBank or Basin....Great customer service, also good service from Fergus Federal.  Never been to Bank of the Rockies....

All Reviews...

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