Fifth Third Bank, WILLIS TOWER
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146 client reviews
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| Name: | Fifth Third Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1865 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | FIFTH THIRD BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 1079, view all, view on map |
| Website: | www.53.com |
| Total Assets: | $213,768,000,000 |
| Total Deposits: | $175,810,000,000 |
| Total Equity Capital: | $21,191,000,000 |
| Total Domestic Office Deposits: | $175,648,000,000 |
| Net Income: | $2,686,000,000 |
| Quarterly Net Income: | $626,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 13% |
| Quarterly Return on Equity: | 13% |
| More... | |
Client Review
146 client reviews of Fifth Third Bank scored 2.5 out of 5.
Lost HELOC Transaction
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by sgboud98, Nov. 18, 2011
I made a payment at the branch in the Willis Tower (old Sears Tower)and discovered that it wasn't sent for my HELOC payment. After much investigation it turned out that there was some delay in the branch sending the payment. During the time the check payment had to be stopped. On top of that I was informed that due to the banks error I would not be penalized. Once we confirmed that the check had been stopped and we would not have multiple payments we made a payment for what was due at a different branch (St. John, Indiana.) Our next HELOC statement received showed that we were penalized with penalty interest of 10+% and are now having to take our time to have this removed.
So when you're told you will not be penalized don't believe that because you will and your time is MONEY!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fifth Third Bank, Sears Tower Branch at Chicago, IL
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby sgboud98, Nov. 18, 2011
I made a payment at the branch in the Willis Tower (old Sears Tower)and discovered that it wasn't sent for my HELOC payment. After much investigation it turned out that there was some delay in the branch sending the payment. During the time the check payment had to be stopped. On top of that I was informed that due to the banks error I would not be penalized. Once we confirmed that the check had been stopped and we would not have multiple payments we made a payment for what was due at a different branch (St. John, Indiana.) Our next HELOC statement received showed that we were penalized with penalty interest of 10+% and are now having to take our time to have this removed.
So when you're told you will not be penalized don't believe that because you will and your time is MONEY!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fifth Third Bank, Sears Tower Branch at Chicago, IL
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Lost HELOC Transaction
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by sgboud98, Nov. 18, 2011
I made a payment at the branch in the Willis Tower (old Sears Tower)and discovered that it wasn't sent for my HELOC payment. After much investigation it turned out that there was some delay in the branch sending the payment. During the time the check payment had to be stopped. On top of that I was informed that due to the banks error I would not be penalized. Once we confirmed that the check had been stopped and we would not have multiple payments we made a payment for what was due at a different branch (St. John, Indiana.) Our next HELOC statement received showed that we were penalized with penalty interest of 10+% and are now having to take our time to have this removed.
So when you're told you will not be penalized don't believe that because you will and your time is MONEY!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fifth Third Bank, Sears Tower Branch at Chicago, IL
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby sgboud98, Nov. 18, 2011
I made a payment at the branch in the Willis Tower (old Sears Tower)and discovered that it wasn't sent for my HELOC payment. After much investigation it turned out that there was some delay in the branch sending the payment. During the time the check payment had to be stopped. On top of that I was informed that due to the banks error I would not be penalized. Once we confirmed that the check had been stopped and we would not have multiple payments we made a payment for what was due at a different branch (St. John, Indiana.) Our next HELOC statement received showed that we were penalized with penalty interest of 10+% and are now having to take our time to have this removed.
So when you're told you will not be penalized don't believe that because you will and your time is MONEY!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fifth Third Bank, Sears Tower Branch at Chicago, IL
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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