Truist Bank
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69 client reviews
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| Name: | Truist Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 01/01/1872 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | TRUIST FINANCIAL CORP |
| Charter Class: | Commercial bank, state charter and Fed nonmember, supervised by the FDIC |
| # of Branches: | 1932, view all, view on map |
| Website: | www.Truist.com |
| Total Assets: | $523,132,000,000 |
| Total Deposits: | $402,078,000,000 |
| Total Equity Capital: | $60,832,000,000 |
| Total Domestic Office Deposits: | $402,078,000,000 |
| Net Income: | $5,043,000,000 |
| Quarterly Net Income: | $1,366,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 8% |
| Quarterly Return on Equity: | 9% |
| More... | |
Client Review
69 client reviews of Truist Bank scored 2.5 out of 5.
Horrible experience. Truist has blocked my account for over 30 days and regardless of calling them etc. I repirted them
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by 99GT, Nov. 14, 2022
Horrible experience. After months of large deposits and wires in and outbound I deposited a large bank check payable to me on 11-10-22 and still blocked and now its 11-13-22 and no weitten explaining why the blocked my account? I reported Truist to the North Carolina banking and they email saying they are elevating their review of my account 31 days after blocking my account. My lawyer is suing them.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Truist Bank, Truist Bank at Charlotte, NC
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby 99GT, Nov. 14, 2022
Horrible experience. After months of large deposits and wires in and outbound I deposited a large bank check payable to me on 11-10-22 and still blocked and now its 11-13-22 and no weitten explaining why the blocked my account? I reported Truist to the North Carolina banking and they email saying they are elevating their review of my account 31 days after blocking my account. My lawyer is suing them.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Truist Bank, Truist Bank at Charlotte, NC
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Personal service lacking
Overall Rating
by SLD2, Sep. 09, 2021
My local branch has been closed for most of the pandemic. It’s impossible to speak to a human being on the corporate 800 number and, in order to talk to anyone in person, I have to make an appointment. I’m fine with technology and do most of my banking online but, every now and then, I need to talk to someone! Very frustrating.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Truist Bank, Truist Bank at Charlotte, NC
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Ratingby SLD2, Sep. 09, 2021
My local branch has been closed for most of the pandemic. It’s impossible to speak to a human being on the corporate 800 number and, in order to talk to anyone in person, I have to make an appointment. I’m fine with technology and do most of my banking online but, every now and then, I need to talk to someone! Very frustrating.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Truist Bank, Truist Bank at Charlotte, NC
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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