Truist Bank

Name:Truist Bank
Full Service Brick and Mortar Office
Main Office of the Bank
Review: 2.5star58 client reviews
Location:214 N Tryon St
Charlotte, NC 28202

Mecklenburg County
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Phone:336-733-2500
FDIC Cert:#9846
Established:01/01/1872


The Bank

Name:Truist Bank
Concentration:All Other Over 1 Billion
Established:01/01/1872
FDIC Insurance:01/01/1934
Holden By:TRUIST FINANCIAL CORP
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:2125, view all, view on map
Website:www.Truist.com
Total Assets:$534,185,000,000
Total Deposits:$426,980,000,000
Total Equity Capital:$56,571,000,000
Total Domestic Office Deposits:$426,980,000,000
Net Income:$4,291,000,000
Quarterly Net Income:$1,615,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:10%
Quarterly Return on Equity:11%
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Client Review

58 client reviews of Truist Bank scored 2.5 out of 5.

Horrible experience. Truist has blocked my account for over 30 days and regardless of calling them etc. I repirted them
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by 99GT, Nov. 14, 2022

Horrible experience. After months of large deposits and wires in and outbound I deposited a large bank check payable to me on 11-10-22 and still blocked and now its 11-13-22 and no weitten explaining why the blocked my account? I reported Truist to the North Carolina banking and they email saying they are elevating their review of my account 31 days after blocking my account. My lawyer is suing them.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Truist Bank, Truist Bank at Charlotte, NC
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Personal service lacking
 2star Overall Rating
by SLD2, Sep. 09, 2021

My local branch has been closed for most of the pandemic. It’s impossible to speak to a human being on the corporate 800 number and, in order to talk to anyone in person, I have to make an appointment. I’m fine with technology and do most of my banking online but, every now and then, I need to talk to someone! Very frustrating.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Truist Bank, Truist Bank at Charlotte, NC
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