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TD Bank, CHESTNUT HILL BRANCH
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397 client reviews
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| Name: | TD Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 01/01/1852 |
| FDIC Insurance: | 07/01/1961 |
| Holden By: | TORONTO-DOMINION BANK THE |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 1181, view all, view on map |
| Website: | www.td.com/us/en/personal-banking |
| Total Assets: | $367,174,651,000 |
| Total Deposits: | $303,720,159,000 |
| Total Equity Capital: | $46,280,437,000 |
| Total Domestic Office Deposits: | $303,720,159,000 |
| Net Income: | $2,306,596,000 |
| Quarterly Net Income: | $384,572,000 |
| Return on Assets: | 1% |
| Return on Equity: | 5% |
| Quarterly Return on Equity: | 3% |
| More... | |
Client Review
397 client reviews of TD Bank scored 2.5 out of 5.
Customer service
Overall Rating
by Tiffany33, Sep. 02, 2016
I have got the pleasure to work with J. Darrin Kenney. I must say, he was understanding and very helpful. He went out of his way to make sure that I was taken care of. This guy makes me want to keep coming back!
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Chestnut Hill Branch at Philadelphia, PA
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Ratingby Tiffany33, Sep. 02, 2016
I have got the pleasure to work with J. Darrin Kenney. I must say, he was understanding and very helpful. He went out of his way to make sure that I was taken care of. This guy makes me want to keep coming back!
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Chestnut Hill Branch at Philadelphia, PA
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
TD Bank Chestnut Hill convenient but customer service fails
Overall Rating
by Katlive, Mar. 10, 2015
I have been a going time of customer of this bank and I am still treated as if they don't know me.. None of the tellers seem to know or care about how transaction affect the account in terms of timing of deposits and debits. I have been told things that weren't true causing account overdrafts even when the money was there then they will not work with you to resolve issues. "They are always right" They just seem to want to make fees off their customers.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Chestnut Hill Branch at Philadelphia, PA
10 of 13 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Ratingby Katlive, Mar. 10, 2015
I have been a going time of customer of this bank and I am still treated as if they don't know me.. None of the tellers seem to know or care about how transaction affect the account in terms of timing of deposits and debits. I have been told things that weren't true causing account overdrafts even when the money was there then they will not work with you to resolve issues. "They are always right" They just seem to want to make fees off their customers.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Chestnut Hill Branch at Philadelphia, PA
10 of 13 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by cattle 2015-05-05 20:01:53
TD staff knows my name and are always helpful
Great experience
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by dagreenstein, Jul. 05, 2011
Super experience. We needed a preapproval letter for a mortgage and could not get any help at the banks where we have accounts - Wells Fargo and Sovereign - so we walked in as strangers to TD, got immediate and exceptional service with very professional staff and we actually got our letter AND moved our accounts there from Sovereign!
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Chestnut Hill Branch at Philadelphia, PA
1 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby dagreenstein, Jul. 05, 2011
Super experience. We needed a preapproval letter for a mortgage and could not get any help at the banks where we have accounts - Wells Fargo and Sovereign - so we walked in as strangers to TD, got immediate and exceptional service with very professional staff and we actually got our letter AND moved our accounts there from Sovereign!
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Chestnut Hill Branch at Philadelphia, PA
1 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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