TD Bank, Chestnut Hill Branch

Name:TD Bank, Chestnut Hill Branch
Full Service Brick and Mortar Office
Review:381 client reviews
Location:8600 Germantown Ave
Philadelphia, PA 19118

Philadelphia County
View Other Branches
 
Phone:215-753-1282
Office Hours:Mon-Thu 8:30-5:00
Fri 8:30-6:00
Sat 9:00-3:00
Sun 11:00-3:00
Branch Deposit:$137,707,000
FDIC Cert:#18409
Established:2006-12-30


The Bank

Name:TD Bank
Concentration:All Other Specialization > 1 Billion
Established:1852-01-01
FDIC Insurance:1961-07-01
Holden By:Toronto-Dominion Bank, The
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:1248, view all, view on map
Website:www.td.com/us/en/personal-banking
Total Assets:$301,449,780,000
Total Deposits:$257,013,401,000
Total Equity Capital:$39,465,444,000
Total Domestic Office Deposits:$257,013,401,000
Net Income:$651,937,000
Quarterly Net Income:$651,937,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:7%
Quarterly Return on Equity:7%
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Client Review

381 client reviews of TD Bank scored 2.5 out of 5.

Customer service
Overall Rating
by Tiffany33, Sep. 02, 2016

I have got the pleasure to work with J. Darrin Kenney. I must say, he was understanding and very helpful. He went out of his way to make sure that I was taken care of. This guy makes me want to keep coming back!

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Chestnut Hill Branch at Philadelphia, PA
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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TD Bank Chestnut Hill convenient but customer service fails
Overall Rating
by Katlive, Mar. 10, 2015

I have been a going time of customer of this bank and I am still treated as if they don't know me.. None of the tellers seem to know or care about how transaction affect the account in terms of timing of deposits and debits.  I have been told things that weren't true causing account overdrafts even when the money was there then they will not work with you to resolve issues.  "They are always right" They just seem to want to make fees off their customers.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Chestnut Hill Branch at Philadelphia, PA
10 of 13 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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by cattle 2015-05-05 20:01:53
TD staff knows my name and are always helpful
Great experience
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by dagreenstein, Jul. 05, 2011

Super experience.  We needed a preapproval letter for a mortgage and could not get any help at the banks where we have accounts - Wells Fargo and Sovereign - so we walked in as strangers to TD, got immediate and exceptional service with very professional staff and we actually got our letter AND moved our accounts there from Sovereign!

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Chestnut Hill Branch at Philadelphia, PA
1 of 5 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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All Reviews...

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