Eastern Bank, BROCKTON BRANCH
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| Name: | Eastern Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 10/19/1989 |
| FDIC Insurance: | 10/19/1989 |
| Holden By: | EASTERN BANKSHARES INC |
| Charter Class: | Commercial bank, state charter and Fed nonmember, supervised by the FDIC |
| # of Branches: | 99, view all, view on map |
| Website: | www.easternbank.com |
| Total Assets: | $21,118,604,000 |
| Total Deposits: | $17,735,519,000 |
| Total Equity Capital: | $2,842,099,000 |
| Total Domestic Office Deposits: | $17,735,519,000 |
| Net Income: | $238,917,000 |
| Quarterly Net Income: | $319,667,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 6% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 49% |
| More... | |
Client Review
10 client reviews of Eastern Bank scored 3 out of 5.
WORST BRANCH AROUND
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by BalletDancerForLife, Oct. 01, 2015
I've never experienced such horrible banking in my life.There was a security breach with my account, I was told come into the branch and file fraud paper work etc. which I did.I never heard another word from the bank, I was called by customer service numerous numerous times over my account now being over drawn "which again was Not my wrong doing". Come to find out after numerous calls i made to this bank,I was told that a letter supposedly was mailed out to me and they needed more proof from me that I did NOT authorize this transaction and now I needed to go BACK into the branch to refile fraud paper work. Which I did, all for it NOT to be filed and For them to now charge off my account. So now I am "trying" to contact the charge off department (who does not return calls) so I can prove my case yet again. This has been going on for months now and I still have not got this cleared up. Now I have to get a lawyer involved so I don't have a negative mark against me. I've never in my life experienced more unprofessional,Negligent and irresponsible people in one company as I have with this bank.STAY CLEAR OF THIS BANK!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Eastern Bank, Brockton Branch at Brockton, MA
0 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby BalletDancerForLife, Oct. 01, 2015
I've never experienced such horrible banking in my life.There was a security breach with my account, I was told come into the branch and file fraud paper work etc. which I did.I never heard another word from the bank, I was called by customer service numerous numerous times over my account now being over drawn "which again was Not my wrong doing". Come to find out after numerous calls i made to this bank,I was told that a letter supposedly was mailed out to me and they needed more proof from me that I did NOT authorize this transaction and now I needed to go BACK into the branch to refile fraud paper work. Which I did, all for it NOT to be filed and For them to now charge off my account. So now I am "trying" to contact the charge off department (who does not return calls) so I can prove my case yet again. This has been going on for months now and I still have not got this cleared up. Now I have to get a lawyer involved so I don't have a negative mark against me. I've never in my life experienced more unprofessional,Negligent and irresponsible people in one company as I have with this bank.STAY CLEAR OF THIS BANK!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Eastern Bank, Brockton Branch at Brockton, MA
0 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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