Name:Eastern Bank, BROCKTON BRANCH
Full Service Brick and Mortar Office
Review: 3star10 client reviews
Location:276 Quincy St
Brockton, MA 02302

Plymouth County
View Other Branches
Branch Deposit:$60,407,000
FDIC Cert:#32773

The Bank

Name:Eastern Bank
Concentration:Commercial Lending Specialization
FDIC Insurance:10/19/1989
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:99, view all, view on map
Total Assets:$21,118,604,000
Total Deposits:$17,735,519,000
Total Equity Capital:$2,842,099,000
Total Domestic Office Deposits:$17,735,519,000
Net Income:$238,917,000
Quarterly Net Income:$319,667,000
Return on Assets:1%
Quarterly Return on Assets:6%
Return on Equity:10%
Quarterly Return on Equity:49%

Client Review

10 client reviews of Eastern Bank scored 3 out of 5.

 1star Overall Rating
 3star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by BalletDancerForLife, Oct. 01, 2015

I've never experienced such horrible banking in my life.There was a security breach with my account, I was told come into the branch and file fraud paper work etc. which I did.I never heard another word from the bank, I was called by customer service numerous numerous times over my account now being over drawn "which again was Not my wrong doing". Come to find out after numerous calls i made to this bank,I was told that a letter supposedly was mailed out to me and they needed more proof from me that I did NOT authorize this transaction and now I needed to go BACK into the branch to refile fraud paper work. Which I did, all for it NOT to be filed and For them to now charge off my account. So now I am "trying" to contact the charge off department (who does not return calls) so I can prove my case yet again. This has been going on for months now and I still have not got this cleared up. Now I have to get a lawyer involved so I don't have a negative mark against me. I've never in my life experienced more unprofessional,Negligent and irresponsible people in one company as I have with this bank.STAY CLEAR OF THIS BANK!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Eastern Bank, Brockton Branch at Brockton, MA
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