Austin Bank, Texas, PALESTINE BRANCH

Name:Austin Bank, Texas, PALESTINE BRANCH
Full Service Brick and Mortar Office
Review: 3.5star2 client reviews
Location:2745 S Loop 256
Palestine, TX 75801

Anderson County
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Phone:903-727-0530
FDIC Cert:#3276
Established:02/14/2000


The Bank

Name:Austin Bank, Texas
Concentration:Commercial Lending Specialization
Established:10/01/1900
FDIC Insurance:01/01/1934
Holden By:JSA FAMILY LTD PARTNERSHIP
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:36, view all, view on map
Website:www.austinbank.com
Total Assets:$2,763,964,000
Total Deposits:$2,302,804,000
Total Equity Capital:$375,730,000
Total Domestic Office Deposits:$2,302,804,000
Net Income:$41,390,000
Quarterly Net Income:$12,018,000
Return on Assets:2%
Quarterly Return on Assets:2%
Return on Equity:12%
Quarterly Return on Equity:13%
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Client Review

2 client reviews of Austin Bank, Texas scored 3.5 out of 5.

Misleading and crooked
 2star Overall Rating
 2star Interest Rate and Cost
 3star Office Environment & Staff
 3star Waiting Time
 1star Other Services
by Jdbostic, Sep. 24, 2018

  On my loan, I agreed to an ARM for my mortgage only if they would put a cap of 5% on the loan. Last month my interest rate went to 6%. Bank denied our agreement to 5% cap.
  I renewed my insurance 3 months ago. 1st month after renewing, they sent me a letter informing me that I had not renewed my policy.I took them a copy of my policy. Next month, same letter and I took another copy to them as they could not find their copy. Third month, same thing. This month they added $1,800 to my load balance for their insurance policy. Still fighting that now.
  FIND YOURSELF ANOTHER BANK!!!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Austin Bank, Texas, Palestine Branch at Palestine, TX
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