Bank of America, MYERS PARK BRANCH

Name:Bank of America, MYERS PARK BRANCH
Full Service Brick and Mortar Office
Review: 2star310 client reviews
Location:751 Providence Rd
Charlotte, NC 28207

Mecklenburg County
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Phone:704-386-8251
FDIC Cert:#3510
Established:12/17/1974


The Bank

Name:Bank of America
Concentration:All Other Over 1 Billion
Established:10/17/1904
FDIC Insurance:01/01/1934
Holden By:BANK OF AMERICA CORP
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3773, view all, view on map
Website:www.bankofamerica.com
Total Assets:$2,540,116,000,000
Total Deposits:$2,031,779,000,000
Total Equity Capital:$236,206,000,000
Total Domestic Office Deposits:$1,909,516,000,000
Net Income:$28,782,000,000
Quarterly Net Income:$4,591,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:12%
Quarterly Return on Equity:8%
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Client Review

310 client reviews of Bank of America scored 2 out of 5.

BOA branch at Myers Park
 1star Overall Rating
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by MLA5, Jun. 29, 2018

Furious with this branch. I have had a savings account with this branch since circa 2007/2008. Have always had over $100,000 in this account. I went into the branch to close the account yesterday (June 2018). The teller manager was very professional and nice (I do not know her name, she was a young caucasan pregnant female). She informed me I needed to meet with a banker since I was closing and withdrawing. And to make sure the withdrawal balance was correct. Which i did, then i got back in the teller line to get a cashiers check.
Their computer systems were down - so that took awhile. Waited another 15-20 minutes. Left the branch, cashiers check in hand. Thought everything was closed/handled.
 Later that day, I start getting "low balance" emails. Of course it was a low balance, i just spent 35 minutes in a branch closing the account to zero... Then today (next day) I got an email that my account was overdrawn by a $35 fee. Seriously? The banker was so incompetent that he could not process this correctly?? I attempted to call the BOA Myers Park bank branch 6 times today - all day the recording said "no one is available to answer your call"... It does not allow a message option. Now I am on a 20 minute hold with BOA's 1-800 number.
This bank - and this Myers Park branch has serious competency issues. It  What branch never answers their phone??? I have tried for hours

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Myers Park Branch at Charlotte, NC
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Banks Nearby

First-Citizens Bank & Trust Company, MYERS PARK BRANCH (0.1 miles)
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802 Providence Rd
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Wells Fargo Bank, MYERS PARK BRANCH (0.1 miles)
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Fifth Third Bank, Myers Park BC Branch (0.2 miles)
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JPMorgan Chase Bank, Myers Park Branch (0.3 miles)
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Regions Bank, EASTOVER BRANCH (0.3 miles)
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1045 Providence Rd
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