Bank of America, Myers Park Branch

Name:Bank of America, Myers Park Branch
Full Service Brick and Mortar Office
Review:281 client reviews
Location:751 Providence Road
Charlotte, NC 28207

Mecklenburg County
View Other Branches
 
Phone:704-386-8251
Office Hours:Mon:10:00:17:00
Tue:10:00:17:00
Wed:10:00:17:00
Thu:10:00:17:00
Fri:10:00:18:00
FDIC Cert:#3510
Established:1974-12-17


The Bank

Name:Bank of America
Concentration:All Other Specialization > 1 Billion
Established:1904-10-17
FDIC Insurance:1934-01-01
Holden By:Bank Of America Corporation
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4483, view all, view on map
Website:www.bankofamerica.com
Total Assets:$1,759,530,000,000
Total Deposits:$1,392,079,000,000
Total Equity Capital:$205,312,000,000
Total Domestic Office Deposits:$1,312,701,000,000
Net Income:$13,874,000,000
Quarterly Net Income:$7,206,000,000
Return on Assets:2%
Quarterly Return on Assets:2%
Return on Equity:13%
Quarterly Return on Equity:14%
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Client Review

281 client reviews of Bank of America scored 2 out of 5.

BOA branch at Myers Park
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by MLA5, Jun. 29, 2018

Furious with this branch. I have had a savings account with this branch since circa 2007/2008. Have always had over $100,000 in this account. I went into the branch to close the account yesterday (June 2018). The teller manager was very professional and nice (I do not know her name, she was a young caucasan pregnant female). She informed me I needed to meet with a banker since I was closing and withdrawing. And to make sure the withdrawal balance was correct. Which i did, then i got back in the teller line to get a cashiers check.
Their computer systems were down - so that took awhile. Waited another 15-20 minutes. Left the branch, cashiers check in hand. Thought everything was closed/handled.
 Later that day, I start getting "low balance" emails. Of course it was a low balance, i just spent 35 minutes in a branch closing the account to zero... Then today (next day) I got an email that my account was overdrawn by a $35 fee. Seriously? The banker was so incompetent that he could not process this correctly?? I attempted to call the BOA Myers Park bank branch 6 times today - all day the recording said "no one is available to answer your call"... It does not allow a message option. Now I am on a 20 minute hold with BOA's 1-800 number.
This bank - and this Myers Park branch has serious competency issues. It  What branch never answers their phone??? I have tried for hours

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Myers Park Branch at Charlotte, NC
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Regions Bank, Eastover Branch (0.3 miles)
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South State Bank, Myers Park Branch (0.3 miles)
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PNC Bank, Randolph Road Branch (0.6 miles)
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