Bank of America, TOPANGA CANYON-VENTURA BRANCH

Name:Bank of America, TOPANGA CANYON-VENTURA BRANCH
Full Service Brick and Mortar Office
Review: 2star310 client reviews
Location:5440 Topanga Canyon Blvd
Woodland Hills, CA 91367

Los Angeles County
View Other Branches
 
Phone:818-704-2200
FDIC Cert:#3510
Established:12/20/1954


The Bank

Name:Bank of America
Concentration:All Other Over 1 Billion
Established:10/17/1904
FDIC Insurance:01/01/1934
Holden By:BANK OF AMERICA CORP
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3773, view all, view on map
Website:www.bankofamerica.com
Total Assets:$2,540,116,000,000
Total Deposits:$2,031,779,000,000
Total Equity Capital:$236,206,000,000
Total Domestic Office Deposits:$1,909,516,000,000
Net Income:$28,782,000,000
Quarterly Net Income:$4,591,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:12%
Quarterly Return on Equity:8%
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Client Review

310 client reviews of Bank of America scored 2 out of 5.

Big Money Issue
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by AngelP, Mar. 05, 2020

This is the second incident.

A month ago,I was told that my money (of $2616 which was supposed to be used to pay rent for home) would be sent in a check (instead of depositing the funds back into my account).

I was told by the bank manager, that I would recieve the check in 7 days which I never recieved.

First, I couldn't understand why they couldn't just deposit the money back into the account.

I spoke to cooperate and was told "if you don't recieve the check in the mail in another two weeks, we will print you out another check".

Now, my rent is due again. I am in panic mold because I've never been late on my rent or given a 3 day notice.

I was slightly relieved that I would be able to go to the bank to get the check.

Yesterday, I get a call from Fara F. (from cooprate), telling me that the bank manager and business manager consultant from this branch had been arreted for fraudulent activity!

I explained that I need my money. My son and I could be homeless if I don't pay my rent which is already late.

Fara F. from cooperate, could only offer an apology. She also stated, they have been getting calls from others as well but "if we can send you another check, it would be 7-15 days".

If? What kind of inconsiderate mess is this? It's not my fault an employee stole my money and now my family have to suffer?

 Bank of America is the worse bank ever. My mother warned me about Bank of America.

Think twice about this branch and the overall company ethics and policies.
 
THIS COULD BE YOU!


* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Topanga Canyon-Ventura Branch at Woodland Hills, CA
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1 comment. Add a comment

by Nada 2020-04-25 17:42:36
Bofa in LA mirada is the best bank branch on the planet everyone is awesome. Debby Barbara and Erica are most professional I ever met.

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