Bank of America, Topanga Canyon-Ventura Branch

Name:Bank of America, Topanga Canyon-Ventura Branch
Full Service Brick and Mortar Office
Review:305 client reviews
Location:5440 Topanga Canyon
Woodland Hills, CA 91367

Los Angeles County
View Other Branches
FDIC Cert:#3510

The Bank

Name:Bank of America
Concentration:All Other Specialization > 1 Billion
FDIC Insurance:1934-01-01
Holden By:Bank Of America Corp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4071, view all, view on map
Total Assets:$2,519,525,000,000
Total Deposits:$2,144,377,000,000
Total Equity Capital:$236,427,000,000
Total Domestic Office Deposits:$2,025,967,000,000
Net Income:$26,310,000,000
Quarterly Net Income:$7,330,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:12%
Quarterly Return on Equity:13%

Client Review

305 client reviews of Bank of America scored 2 out of 5.

Big Money Issue
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by AngelP, Mar. 05, 2020

This is the second incident.

A month ago,I was told that my money (of $2616 which was supposed to be used to pay rent for home) would be sent in a check (instead of depositing the funds back into my account).

I was told by the bank manager, that I would recieve the check in 7 days which I never recieved.

First, I couldn't understand why they couldn't just deposit the money back into the account.

I spoke to cooperate and was told "if you don't recieve the check in the mail in another two weeks, we will print you out another check".

Now, my rent is due again. I am in panic mold because I've never been late on my rent or given a 3 day notice.

I was slightly relieved that I would be able to go to the bank to get the check.

Yesterday, I get a call from Fara F. (from cooprate), telling me that the bank manager and business manager consultant from this branch had been arreted for fraudulent activity!

I explained that I need my money. My son and I could be homeless if I don't pay my rent which is already late.

Fara F. from cooperate, could only offer an apology. She also stated, they have been getting calls from others as well but "if we can send you another check, it would be 7-15 days".

If? What kind of inconsiderate mess is this? It's not my fault an employee stole my money and now my family have to suffer?

 Bank of America is the worse bank ever. My mother warned me about Bank of America.

Think twice about this branch and the overall company ethics and policies.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Topanga Canyon-Ventura Branch at Woodland Hills, CA
Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

by Nada 2020-04-25 17:42:36
Bofa in LA mirada is the best bank branch on the planet everyone is awesome. Debby Barbara and Erica are most professional I ever met.

All Reviews...

Banks Nearby

Citibank, Woodland Hills Branch (0.1 miles)
Full Service Brick and Mortar Office
22000 Ventura Boulevard
Woodland Hills, CA 91364
State Bank of India (California), State Bank Of India Branch (0.2 miles)
Full Service Brick and Mortar Office
21724 Ventura Blvd
Woodland Hills, CA 91364
Zions Bancorporation, N.A., Woodland Hills Branch (0.3 miles)
Full Service Brick and Mortar Office
21800 Burbank Boulevard, Suite 160
Woodland Hills, CA 91367
MUFG Union Bank, Warner Center Branch (0.5 miles)
Full Service Brick and Mortar Office
5855 Topanga Canyon Blvd
Woodland Hills, CA 91367
Comerica Bank, Woodland Hills Branch (0.6 miles)
Full Service Brick and Mortar Office
5700 Canoga Ave Bldg G Ste 100
Woodland Hills, CA 91367