United Community Bank, Review

United Community Bank, Review

Average rating stars based on 14 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
6
4 star:
1
3 star:
0
2 star:
3
1 star:
4

A total of 6 Reviews with 5 Star

My favorite UCB Fountain Inn
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Kimmykaos42, Apr. 29, 2020

I have been a client of this branch for over 28 years.  I can say A+ customer service,  even through my difficult times, Haley and Billie are always courteous,  go above and beyond.  I would love to see cash deposits at the atm's, thank you, Kimberly West

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on United Community Bank, Fountain Inn Branch at Fountain Inn, SC
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Excellent service
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Masters, Feb. 13, 2017

I have never had a bank that was so friendly and helpful in every way.  They always recognize me, ask me about my day and how they can help.  I enjoy going to the lobby or driving through or calling on the phone - it is always uplifting.  Good hometown bank - don't want to bank anywhere else.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had >10 banks before.
* this review was made on United Community Bank, Locust Grove Branch at Locust Grove, GA
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2 comments. Add a comment

by Lgayle876 2018-02-15 13:02:24
I HAVE HAD 1 EXPERIENCE WITH UCB AND IT WASNT A GOOD ONE!!
THE BRANCH IN CLINTON LOST ALL OF MY MORTGAGE INFORMATION AND TO THIS DAY THEY HAVE NOT FOUND IT AND DONT KNOW WHERE IT IS!!  I CONTACTED THE REGIONAL MANAGER AND REGIONAL PRESIDENT AND NOTHING HAPPENED!!!  EVEN AFTER ONE OF MY ACCOUNTS WAS COMPROMISED THEY DID NOTHING!!!!
by Superdave69 2019-05-02 15:37:40
The Banking System is Soon to be gone. No decent access to people to help, just leave a message. I pulled just about everything out of there. Blockkchain Is The Answer (Crypto) Tell your people to be looking for work UB
Excellent Service
 5star Overall Rating
by linhen, Sep. 29, 2015

I began using this bank on St Simons when I was moving out of town and they handled my mortgage.  After which I opened a checking account with them.  My local branch has been very helpful and even called to let me know I had made an 86 cent error on my deposit.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on United Community Bank, Quillian Corner Office at Clermont, GA
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LOVE THE TELLER
 5star Overall Rating
 5star Office Environment & Staff
 5star Waiting Time
by skanda, Apr. 01, 2013

I USE THE BRANCH IN FARRAGUT, TN, AND ALWAYS GO THROUGH DIANE FARHAT'S LINE. SHE IS ALWAYS SWEET AND KIND, AND GOES THE EXTRA MILE TO HELP YOU OUT. ALWAYS FEEL WELCOME, NEVER RUSHED. I HAVE MY ACCOUNT THERE AS WELL AS ONE FOR EACH OF MY CHILDREN.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on United Community Bank, Farragut Branch at Knoxville, TN
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A lot better than the bailed out banks
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 4star Other Services
by bbarnespizza, Jun. 06, 2012

I love the way this bank makes you feel as soon as you walk through the door.  I am a manager at a restaurant and my owner uses regions.  I hate going in there because it seems like they do not care for anything.  United Community Bank has ladies that know you by name, treat you like family, and do not rush you.  The atmosphere at the bank makes you want to come in and sit and talk all day long!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on United Community Bank, West Rome Branch at Rome, GA
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customer service
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 4star Waiting Time
 5star Other Services
by Drummerboy, Aug. 19, 2011

So impressed with the friendly staff there. Wasn't sure if I was even in a "BANK" since banks have gotten to be so uncaring and make my blood pressure go up. Would recommend them to anyone and their fees are so much less (if you have them at all on your account)!

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on United Community Bank, Eagle National Stockbridge Branch at Stockbridge, GA
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