United Community Bank, South Hall Office

Name:United Community Bank, South Hall Office
Full Service Brick and Mortar Office
Review:13 client reviews
Location:3785 Mundy Mill Road
Oakwood, GA 30566

Hall County
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Phone:770-287-8976
Branch Deposit:$154,602,000
FDIC Cert:#16889
Established:2006-01-18


The Bank

Name:United Community Bank
Concentration:Commercial Lending Specialization
Established:1950-03-01
FDIC Insurance:1950-03-01
Holden By:United Community Banks Inc
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:187, view all, view on map
Website:www.ucbi.com
Total Assets:$24,154,420,000
Total Deposits:$21,172,043,000
Total Equity Capital:$2,664,082,000
Total Domestic Office Deposits:$21,172,043,000
Net Income:$125,474,000
Quarterly Net Income:$74,063,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:10%
Quarterly Return on Equity:11%
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Client Review

13 client reviews of United Community Bank scored 3 out of 5.

Rudeness Reigns
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by PIZDOFFCustomer, Jul. 17, 2012

Banked there for four years and while it started out great, it has gone downhill since the banking crisis. Early on in the crisis, we asked to increase a line of credit we had with them, not only did they refuse, but they required us to bring in more collateral on the remaining balance immediately. We had to give them the title to one of our vehicles, even though we had never missed a payment or been late. Through our business we control over one million dollars worth of deposits and run approx. $250,000 a year of our business money through the bank. We have been asked to pull out of the line to allow other customers to drive thru, we have been asked to step out of line and allow other customers to come through and conduct their business. We have been constantly mistreated and passed off from one personal banker to the next. We feel like second class citizens every time we walk in this bank. We have been turned down for loans even though our credit is flawless. They have the opportunity to refer us business, yet they never have. When we brought it to the attention of the Regional Manager, he said maybe we should take our money elsewhere! We most certainly will! Don't do business with this bank! They are great if you want to cash your payroll check! They love you then, but if you want to deposit a bunch of money they don't have time for you! The tellers are slow and rude only want to help customers that chat them up and slow down the line, if you're in a hurry, don't bother going there! This business model is sure to fail! How can a bank stay open performing like this!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on United Community Bank, South Hall Office at Oakwood, GA
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