United Community Bank, SOUTH CHEATHAM BRANCH

Name:United Community Bank, SOUTH CHEATHAM BRANCH
Full Service Brick and Mortar Office
Review: 3star14 client reviews
Location:704 Highway 70
Pegram, TN 37143

Cheatham County
View Other Branches
 
Phone:615-673-7722
Branch Deposit:$85,420,000
FDIC Cert:#16889
Established:10/04/1999


The Bank

Name:United Community Bank
Concentration:Commercial Lending Specialization
Established:03/01/1950
FDIC Insurance:03/01/1950
Holden By:UNITED COMMUNITY BANKS INC
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:206, view all, view on map
Website:www.ucbi.com
Total Assets:$26,799,034,000
Total Deposits:$23,281,345,000
Total Equity Capital:$3,071,829,000
Total Domestic Office Deposits:$23,281,345,000
Net Income:$182,332,000
Quarterly Net Income:$51,664,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:7%
 More...


Client Review

14 client reviews of United Community Bank scored 3 out of 5.

Can no longer recommend Community State Bank
 4star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 4star Waiting Time
 4star Other Services
by DMA3, May. 24, 2023

I researched local banks in 2006.  There was very little difference in services or fees.  Therefore, on the basis of convenient location and landscaping, yes, landscaping, I choose Palmetto Bank. I was extremely happy with the bank for almost 15 years, but since being acquired by United Community Bank, service and especially landscaping have deteriorated. Yesterday, during the noon hour there were only two tellers when I walked in, one trying to help two customers with some apparently almost intractable problems, and the other servicing someone at the drive-through window. I waited several minutes to cash a check.  The teller at the drive-through window finished with her client, and I expected her to walk a few feet to where she could service me.  Instead, she picked up a bottle of soda and walked past me through the front door. I waited a few more minutes, but the one remaining teller was still involved with the two clients, so I left. I decided to go to the drive through window to see what might happen, but waited only a minute there as I could see that the one remaining teller was still  trying to help those two clients. I drove home, deciding to research alternative banks in my town. I know that many regional banks are hurting economically with rising the interest rates, declining property values in some areas (not here), and withdrawals.  What you see above are my ratings for most of the past 15 years. Recent rating would be lower!  I have recommended United Community Bank many times, but would no longer do so.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on United Community Bank, INMAN BRANCH at Inman, SC
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Unyielding, dishonest, inept ...
 1star Overall Rating
 3star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by GracieRodriguez, Mar. 19, 2021

Never have I left a negative review of this bank.   Always, I have given good reviews on sites asking about my personal bank, United Community, until now!  I asked 3 wks ago if I'd be charged a fee for transferring $ to an outside bank.  A rep in Blairsville I'd been transferred to said he'd check, coming back to the phone saying " no, there is no fee."  

Well there is, and I have phoned 3 x's speaking to 3 different people at UCBI in Clayton.  I noticed finally that they removed the savings account I'd linked to my checking, as I couldn't get it off when I realized they indeed, charged me a fee of $6.00 to deposit $4.00.  I asked them to remove the linked account.

Let's back up to the beginning, shall we?  And see how much sense what happened to me makes.

First, I called my bank to see if there is a fee to transfer money to an outside bank, I was told no.  Hence, I opened a savings account elsewhere and then I'm charged a fee by United Community for the transaction!  Why would I put money in another bank, to earn interest and be charged more than I earn in interest from my savings account to pay fees to United Community for putting the money there in the first place?!  Where is the rationale in this, do tell?

Until today, in the years I've had United Community as my personal bank, I enjoyed being a customer.  I've referred other clients to them as well.  Today it stops.  United Community could have reversed the $6.00 fee as a courtesy when I asked them to.  

And I was being polite to ask, it wasn't my fault to begin with and I shouldn't have asked at all, it was human error from the male rep at the Blairsville branch.  Still, it's the same bank and my local bank should have corrected the mistake.  

Never did I peg United Community as a ripoff to its loyal customers, until, today.  I tend to forward this review to the President of this local bank in Clayton.  I was prepared googling his name prior to writing this review just in case the issue wasn't resolved.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on United Community Bank, Ucb Rabun County Branch at Clayton, GA
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My favorite UCB Fountain Inn
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Kimmykaos42, Apr. 29, 2020

I have been a client of this branch for over 28 years.  I can say A+ customer service,  even through my difficult times, Haley and Billie are always courteous,  go above and beyond.  I would love to see cash deposits at the atm's, thank you, Kimberly West

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on United Community Bank, Fountain Inn Branch at Fountain Inn, SC
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All Reviews...

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