Home > North Carolina Banks > Franklin Banks > United Community Bank Franklin > United Community Bank, FRANKLIN BRANCH > Review
United Community Bank, Review
United Community Bank, Review
Average rating
based on 15 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
|
3 Star Review
Wonderful staff, bad tech issues
Overall Rating
Office Environment & Staff
Waiting Time
by Oliorum, Jun. 26, 2024
The staff were very pleasant and understanding, and tried their best to help. However, the system would not let me verify my identity. They said I would have to drive 1 hour north and get a letter from the social security office just to create an account. I do not have the time to do all that with my job.
These technical issues have been going on for over a week. An IT professional is needed.
The customer service was awesome, though.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on United Community Bank, LOCUST GROVE BRANCH at Locust Grove, GA
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Timeby Oliorum, Jun. 26, 2024
The staff were very pleasant and understanding, and tried their best to help. However, the system would not let me verify my identity. They said I would have to drive 1 hour north and get a letter from the social security office just to create an account. I do not have the time to do all that with my job.
These technical issues have been going on for over a week. An IT professional is needed.
The customer service was awesome, though.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on United Community Bank, LOCUST GROVE BRANCH at Locust Grove, GA
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Banks Nearby
Wells Fargo Bank, FRANKLIN MAIN BRANCH (0.2 miles)
Full Service Brick and Mortar Office
55 E Main St
Franklin, NC 28734
Full Service Brick and Mortar Office
55 E Main St
Franklin, NC 28734
First-Citizens Bank & Trust Company, FRANKLIN MAIN ST. BRANCH (0.3 miles)
Full Service Brick and Mortar Office
50 W Main St
Franklin, NC 28734
Full Service Brick and Mortar Office
50 W Main St
Franklin, NC 28734
PNC Bank, FRANKLIN WEST MAIN BRANCH (0.4 miles)
Full Service Brick and Mortar Office
100 W Main St
Franklin, NC 28734
Full Service Brick and Mortar Office
100 W Main St
Franklin, NC 28734
First Bank, 241 FRANKLIN-HOLLY SPRINGS BRANCH (1.1 miles)
Full Service Brick and Mortar Office
30 Hyatt Rd
Franklin, NC 28734
Full Service Brick and Mortar Office
30 Hyatt Rd
Franklin, NC 28734
Nantahala Bank & Trust Company (1.5 miles)
Full Service Brick and Mortar Office
120 Siler Rd
Franklin, NC 28734
Full Service Brick and Mortar Office
120 Siler Rd
Franklin, NC 28734