U.S. Bank, Review

I REALLY LIKE THE LOCATION ON POWERS AND CONSTITUTION.  AWESOME FRIENDLY STAFF AND WHEN THEY DON'T KNOW THEY INVESTIGATE. I ACTUALLY GO OUT OF MY WAY TO VISIT HERE SINCE I HAD PROBLEMS WITH THE BRANCH THAT IS CLOSER.  REALLY COMES DOWN TO THE MANAGER OPERATING AN INDIVIDUAL BRANCH

I wanted to give a shout out for Evan at University Hills branch who is one of the bankers.  He is always so friendly and positive.  US bank is lucky to have him.  I hope he moves up the chain of command quickly.

Before him, there was a banker named Robert.  I liked him as well.  One time there was a mistake on my loan papers and Robert hand delivered them to me so closing could take place.  I think this branch has particularly good service.  This branch is located near Colorado and Yale.

Don't bank with the brand, Balwin Arcadia, California. The Assistant manager, David Wei, is very un proffession and rude! I have never met anyone who act like a big shot and a big talk with no delivery.  He treats customers like they are all under him and not worth his time.

This comment is in response to the woman who is disappointed because the notary at the bank refused to sign a form she brought in that she had downloaded from the Brazilian Consulate; I am a notary, and the company that I work (I do Not work at a bank) for pays the fees associated with renewing my notary stamp And the bond that is required to be a notary. However it is up to ME to ensure that the correct verbiage is on the form that I am notarizing. Just because I have a notary bond doesn't mean that I cannot personally cannot be held liable if something isn't correct, I WILL be held liable if I notarize a form with incorrect verbiage. My guess is that the form that this customer had brought in did not comply to the WA State laws that are in place; these are rules that all of us notaries have to abide by. When we, as notaries, are not certain of something or know for a fact that the form you have presented us with doesn't have the correct verbiage on it, we have to refuse to notarize your signature because we could personally be held liable for errors. The notary was simply protecting his/her interest, and the fact that the customer was able to "fix" her situation across the street for $10 tells me that some people that have notary stamps don't care if they could be held liable for an error or not, they are just out to make money. Believe me when I say that once you've had an investigator show up with obviously forged documents that you supposedly notarized and are then forced to surrender your stamp and have a new one made that looks different because of the forgery, you tend to pay Very close attention to exactly What you are notarizing and for Whom.

Really? The White Center? Go figure.

Yes bank employees have personal lives too!  The world does not revolve around you and your schedule. I do not expect  companies to be open 24/7. Find the time to run your errands and quit writing bad reviews for a branch that can't change their hours anyways!

Yesterday, I went to the Uptown branch expecting to have a cashiers check made so that I could purchase a car. Everything was verified. The money was good, transferred to my checking from a US bank trust in downtown MPLS. 3 people including 2 managers denied me my money because they weren't "comfortable" also. I had to call the dealership and let them know that I would have to wait longer now to purchase the car. Hooray almost losing my deposit, and this isn't the first time I've had trouble with this location. I should keep going to Lake St on the east side, I feel like Hennepin is their training center.

I tried to open a plain savings account. I was forced to open a checking account as well. I told the rep I had an active checking account at another bank. Instead of sending me an ATM card, she sent me a checking account card which I cannot use. I finally was able to close the checking account. She gave me a form with info on it to contact my branch by phone, but she never wrote the phone number in the space provided. She promised that $50 would go into my  a/c for opening a savings account. Instead, I received a gift card. Nothing is as promised in this strange branch. Sorry I ever opened an account here. I'm worried that they may make more serious mistakes regarding my account. Avoid doing business with this branch if possible.